2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(448 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(448 Reviews)

Reviews


BG
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BRIAN G.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/14/2023
Verified Review

The truth about ionic 5

While the ride quality is good and the inside is spacious, there is a severe downside. The estimated range is not even remotely close to what is projected. If you're trying to forecast, cut your mileage by half. This is without using excessive air conditioner, radio or plug and adapters. That defeats the whole purpose especially when you add in the cost of charging. I purchased this for economic reasons and to my estimate I would have been better off with a fuel efficient car.
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Hyundai Motor America NCC responded on 11/14/2023 02:29 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

DT
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DARKO T.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/31/2023
Verified Review

Great car with some issues.

Overall satisfied with the vehicle. A couple of issues: vibrations at higher speeds, forward collision warning not working and lane keep assist need to be resolved to full satisfaction. The authorized service center did not know how to fix vibrations and shaking at higher speed.
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Dakota H. responded on 02/01/2023 09:17 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

KG
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KLAUS G.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/04/2023
Verified Review

Nice drive, uncomfortable for driver, complicated and out-of-reach controls

Nice drive, uncomfortable for driver, complicated and out-of-reach controls; Nice drive, uncomfortable for driver, complicated and out-of-reach controls; Nice drive, uncomfortable for driver, complicated and out-of-reach controls
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PQ
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POONAM Q.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/10/2023
Verified Review

Not very thrilled

I am disappointed with my purchase. I did not get any discount on this car, paid full dealer price options. I wish I had bought Chevrolet Bolt EUV for a decent price which I had ordered. Chevrolet Bolt is user friendly and easy to use, not my ioniq5
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FZ
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FANSONG Z.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/30/2023
Verified Review

Critical Safety Issue to be addressed

1) Please recall / fix the brake light issue immediately (brake light doesn't turn on until the car fully stops while using i-pedal) 2) When can we expect OTA update in North America? 3) Please update the survey questionnaire itself... For questions don't apply to EV drivers 4) Mine is 2023 limited. When will we use USB-C instead of regular USB plugs?
    Value
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Hyundai Motor America NCC responded on 06/02/2023 09:08 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

RW
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ROBERT W.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/03/2023
Verified Review

The good, the bad, and the annoying

The good: EV performance and range The Bad: Terrible User interface and driver assist systems that aren't ready for deployment The Annoying: Having to spend an extra $800 for a spare tire. At the price of an IONIQ 5, Hyundai shouldn't be nickel and diming their customers.
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RS
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RICHARD S.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/02/2023
Verified Review

Safety Features

See responses in survey. As stated in survey you need to compare the safety features of a Volvo compared to your car. Certain features like a rear wiper and garage opener should be standard. This would certainly make a hug difference when I select my next car.
    Value
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WB
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WILLIAM B.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/06/2023
Verified Review

Poor mileage compared to advertised

Was expecting better mileage and a better system to find charging stations that work. Need to designate level 1, 2 or 3 in looking for charging stations. Dealers do not have the EV experience to answer questions about the Ioniq 5
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Hyundai Motor America NCC responded on 09/06/2023 11:13 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

RR
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redacted r.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2023
Verified Review

Great vehicle but terrible rattling noise issues

Great vehicle, tech, features. And small things which can be ignored. But the car had constant rattling noise coming from the door panels from the day I drive it off the dealership. Not worth 50k+ price tag. Go for a premium brand instead.
    Value
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Hyundai Motor America NCC responded on 10/10/2023 09:18 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

CW
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CHRISTOPHER W.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/12/2023
Verified Review

Artem, where is my refund check

Dick Hannah Hyundai of Portland Oregon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Hyundai Motor America NCC responded on 10/13/2023 01:40 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

LC
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LYNNE C.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2023
Verified Review

Ioniq 5

You’re asking too many questions . Cagain I’ve spent too much time on this survey. I’m about quit. Making it 200 characters and getting pissed. Toooooooooooooooo loooooooooooooooooooooooooooooooooooog
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TA
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Terry A.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/25/2023
Verified Review

Rattles, A/C problems eclipse the otherwise fun driving experience.

This car is amazing in so many ways and comes up short in a few ways. The range has never come close to the advertised range and good luck find a charger on the Electrify America network that will charge at the highest speeds to obtain the fabled 10% - 80% in 18min.
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Hyundai Motor America NCC responded on 10/26/2023 08:38 AM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc

MK
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MARK K.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/27/2023
Verified Review

nice but problems

loved this vehicle but the problems with it were too much to handle. first I had the heater not working that resulted in the car being down for over 30 days before it was fixed. then the 12v battery went being charged by the drive battery and I kept having to jump start it.
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FL
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FREDERICK L.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/01/2023
Verified Review

Powerful, but with design flaws

I love how powerful and fun this is to drive, and it's a good looking car. And I like how spacious it is inside. But there are several things I hate about this car and am frustrated by every day: the very poor placement of all driving info on the main display (all hidden behind the steering wheel); lack of a rear wiper; very uncomfortable seats/headrests; poorly designed climate control panel; lack of wireless phone connectivity; some handle lock issues (they'll pop out when you approach the car...except for when you open the trunk first; then the doors won't unlock at all). So, nice car, but frustrating on a regular basis to deal with design flaws.
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Hyundai Motor America NCC responded on 11/03/2023 11:45 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

EF
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EMERY F.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/11/2023
Verified Review

Fun to drive. Poor charging capbility.

Great car to drive. Great styling and roominess inside. Performance is great. Vehicle does not charge as advertised. The manufacturer is loath to correct the charging problem. They issue software work around that decreases the charging speed.
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Hyundai Motor America NCC responded on 11/13/2023 11:58 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

JC
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JOHN C.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/26/2023
Verified Review

Lots of good but fails and certain key areas

While there is a lot to like about this car, there is still some things that just make this a dealbreaker if I had to buy it again. There’s no rear windshield wiper, which makes it impossible to see at night during rain. The fact that I still have to go into the dealer for software updates is horrible. Overall, Hyundai has a good vehicle. That’s about five years behind. In terms of software updates and features.
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PR
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PETER R.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2022
Verified Review

Brilliant car but I don't trust it

The Ioniq 5 is brilliant and a pleasure to drive. Styling is subtle, perfect. We feel grateful to own one. But it lacks a rear wiper, which is absurd. We carry a towel to clean the rear window. The door handles stick out if the car is unlocked, which advertises that the car is unlocked. The handles also catch the clothes of passersby. (We often are waiting in lines, inside the car, where we don't think to lock the car. People squeezing between cars complain about the handles, so then we lock the car.) We took the only trim level available, and it has neither seat memory nor rain-sensor wipers. These deficiencies are proving to be bothersome because: (1) The headrests are uncomfortable and it takes a lot of adjusting for either driver to get the seats positioned to minimized the discomfort--and then all that adjustment work is lost when the other driver gets in. (2) In rain flurries, the wiper speed needs to be manually adjusted, sometimes every 10 or 20 seconds. The wipers are really loud if the windshield isn't wet enough. Seems to me that a software update could solve the door handle and front-wiper problems. My biggest reservation about the car is that Hyundai's privacy policy gives the company sweeping powers to spy on you and use that information for their benefit rather than yours. The company is quite opaque about what it actually does with the information from the microphones inside the car, the cameras, the way you drive, where you drive, the data from the phone you plug into the USB port, and so forth. I want my car to serve my needs not Hyundai's. I want Hyundai to make its money selling me the car and servicing it, rather than using my data as a recurrent revenue stream. I don't really know what Hyundai is doing, and that's a problem. I admire and enjoy this car, but I can't love a car I don't trust.
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TG
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Tristan G.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2022
Verified Review

Looks and feels great, even for the SE model but lacks some options....

Love this car as far as ride, comfort and look. Still, the interior layout needs work. The car controls are mostly in the middle of the dashboard and awkward to reach for the driver. Also, no rear windshield wipers..... just why?! Some things seemed overlooked. Although this is the SE model, for the price it should have come with much more. annual trunk opening.... come on. It leaves me disappointed and frustrated as a consumer. In the end though, I still purchased it and I do enjoy driving it. It also needs more head space. I'm 5'8 and my head is close to the roof and sometimes the windshield obstructs my view somewhat, since it is so low. Definitely pay attention to these things if you are pondering this car.
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KC
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KAI C.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2022
Verified Review

Great car but with some flaws

This the probably the best EV on the market right now in terms of electrification and affordability. After driving the car for more than a month I notice some flaws. 1. front hood appear to jet out more on the left when compare to the right (approx. 0.3 cm). Probably wouldn't notice unless you pay attention. 2. accessing to charge port is problematic some time. I have to use my car key to open the port cover sometime. 3. Hyundai advertised free 2 year complimentary charging with Electrify America . I have nothing but issues w/ EA. I charge at EA station 8-9 times so far and got charged on my credit card at least 7 out of 9 times. The issue is still ongoing, not sure if this is just a isolated incident. 4. I notice when driving up a hill, the light is mostly fixated on the hill and not shining up the hill ahead. Several time the front of the car got so dark I had to slow down. If I live in Vermont or West Virginia I would test drive vehicle at night before purchasing the car.
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KM
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KENNETH M.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2022
Verified Review

Ioniq 5 SEL, falls a little short of the hype

Overall, the Ioniq 5 SEL is what I expected, an EV that is fun to drive, but doesn't quite live up to the hype. Nice styling, comfortable, good trunk space, and plenty of room for a 6 ft person in the from or back. While it's easy to get into (if you watch your knees on the steering wheel), it is a bit more difficult to get out of (especially from the back seat). Battery charging and distance don't live up to expectations. In fairness, I haven't been able to find a high speed charger that fast enough to charge it to 80% in 18 min (best I can do is 25 to 80%). Distance on a full charge for the AWD model is less than advertised (mostly because I have been driving it in cold weather). It's a bit difficult to see the dashboard screen through the steering wheel opening (it's kind of the only option). The Frunk is very small and pretty useless. And it comes with a tire mobility kit instead of a spare/donut....pretty useless if you have a blowout. I bought the car for a commuter as I can charge it free at work....for this purpose, it is ideal for me and cost less than the same model Tesla. It's nice enough looking for me. I wish it had roof rails and racks, and a spare tire as options. If purchasing any EV, make sure you do all of your research. Including things like ensuring that there are several charging options near you. If not, install your own home charger. All EV's have their own problems. From stories I've heard from friends and acquaintances, I don't know of any EV that fully lives up to the hype of their battery/distance or charging capabilities. Again, for my purposes, and geographic area, it was a good choice for me.
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