Amwell Automotive Inc.


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

687 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
99% Would Recommend
Latest Review 5 months ago
Chuck N. on 09/10/2016
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Chuck said his vehicle was not ready on time because they could not figure out why it would not start. It was starting when he dropped it off.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 09/06/2016
Review Created: 09/10/2016
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 09/15/2016

Chuck we are so sorry for the extra time necessary to correct the simple problem we created during the diagnostics of the original complaint. Sometimes the simplest things become a challenge. Rest assured we will always going the extra mile to correct the problem.

Joe M. on 07/26/2016
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Joe said it was his first visit to the business and everything was good.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 07/25/2016
Review Created: 07/26/2016
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 07/28/2016

Joe, thank you for allowing us to repair your Firebird,sweet car. Enjoy the summer cruising in the hot rod. 

www.amwellautomotive.com

Craig R. on 05/20/2016
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Craig said the business repaired an oil leak, but it took 2 days for the leak to stop.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/22/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 05/25/2016

Craig, Glad we were able to resolve your noisy Jetta and drippy Ford. Enjoy the summer sunshine.

www.amwellautomotive.com

Tim K. on 05/14/2016
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Tim said the business is very convenient for him. They do a good, honest job and he has recommended them often.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 05/09/2016
Review Created: 05/14/2016
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 05/20/2016

Tim, I am glad we can help with all of your vehicle needs, Honesty and Integrity are our fundamental principals. 

www.amwellautomotive.com

Patrick F. on 04/05/2016
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Patrick said this business did good, but he had to take his vehicle back because the bolts on his wheels were not tightened and it was shaking while he was driving it home.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/28/2016
Review Created: 04/05/2016
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 04/14/2016

Patrick, Sorry for the inconvenience, Thank you for allowing us the opportunity to get your Explorer back on the road, Happy driving

Teri A. on 12/25/2015
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Teri said the employees at this business are good to her but she feels the prices are too expensive. They do good work.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/21/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Patrick E. ReScore Review on 12/21/2015
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Awesome service "
Great customer service
Vehicle: Saturn Ion 3
Service Date: 12/15/2015
Review Created: 12/16/2015 09:34 PM

Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Awesome service "
Great customer service
Vehicle: Saturn Ion 3
Service Date: 12/15/2015
Review Created: 12/16/2015 09:34 PM
KEVIN S. at Amwell Automotive Inc. responded on 12/21/2015

Good morning Pat, Thank you for the kind review. We spoke on the phone and confirmed the no response to the recommendation was accidental. I appreciate the correction, thanks you for being such great clients, have a Merry Christmas, Kevin

Bridget C. on 10/27/2015
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Bridget said the prices are outrageous at the business. Every time she goes there, it is $500 or $600. They always get the job done in 1 or 2 days. Pat and Kevin are very professional along with being nice. She has already recommended this business to others.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 10/21/2015
Review Created: 10/27/2015
This review was collected via phone interview by Customer Research Inc.
John W. on 06/29/2015
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John said the quality of work was very good, but they were expensive.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/26/2015
Review Created: 06/29/2015
This review was collected via phone interview by Customer Research Inc.
Marlon B. on 04/16/2015
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Marlon said he has already recommended the business to others for service.
Vehicle: Audi A4
Category: Service
Service Date: 04/10/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
Luis D. on 03/23/2015
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Luis said the service was very good.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 02/27/2015
Review Created: 03/23/2015
This review was collected via phone interview by Customer Research Inc.
Marlon B. on 01/24/2015
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Marlon said this business did a lovely job for him.
Vehicle: Audi A4
Category: Service
Service Date: 01/21/2015
Review Created: 01/24/2015
This review was collected via phone interview by Customer Research Inc.
Robert H. on 05/14/2014
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"New customer"
Kevin was fair and honest, managed to fit me in a busy schedule and got me back on the road.
Vehicle: Dodge Durango
Service Date: 05/09/2014
Review Created: 05/14/2014 04:33 AM
John T. on 03/13/2014
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"Honest work good prices."
They treat you like old friends.
Vehicle: Honda Accord
Service Date: 03/12/2014
Review Created: 03/13/2014 07:49 PM
Ray A. on 02/13/2014
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"Great customer service"
Very thorough with great customer service.
Vehicle: Nissan Quest
Service Date: 02/11/2014
Review Created: 02/13/2014 04:28 PM
Justin H. on 02/06/2014
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"1/7/14"
thanks fellas!
great service for a good price.
Vehicle: Ford Ranger
Service Date: 01/03/2014
Review Created: 02/06/2014 03:10 PM
Jeff F. on 12/20/2013
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Jeff said overall, this was a good experience but they took some of the clear coat off the hood. He contacted the business regarding the issue, but was told there was not much they could do.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/26/2013
Review Created: 12/20/2013
This review was collected via phone interview by Customer Research Inc.
Adam B. on 11/11/2013
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Spoke with Kim. She said everything was fine.
Vehicle: Lincoln MKX
Category: Service
Service Date: 11/06/2013
Review Created: 11/11/2013
This review was collected via phone interview by Customer Research Inc.
Peter S. on 10/08/2013
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Peter said he is very pleased with their service .
Vehicle: Acura TL
Category: Service
Service Date: 10/02/2013
Review Created: 10/08/2013
This review was collected via phone interview by Customer Research Inc.
Sherry K. on 05/23/2013
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"Close to home"
Thanks a bunch
Vehicle: Nissan Sentra
Service Date: 05/22/2013
Review Created: 05/23/2013 12:13 PM
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