Lancaster Auto And Tire Co Inc


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

251 Reviews

98% Would Recommend
Latest Review 5 days ago
Rafael R. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rafael said he was satisfied with the service at this business. They did a good, fast and easy job.
Vehicle: Honda Odyssey
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/20/2017
Hi
Appreciate the business and feedback and recommendation.
Thanks
Marilyn P. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marilyn said she was very pleased with the work done by this business.
Vehicle: Honda Civic
Category: Service
Service Date: 05/13/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/20/2017
Hi
Marilyn
Thanks for the feedback.
Really appreciate that
David F. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said business did what they said they would do and they stuck to the quoted price.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/16/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/20/2017
Hi
David,
Thanks for feedbak and recommendation.
Ram A. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ram said he was very satisfied with the service at this business. They have reasonable rates and excellent service.
Vehicle: Subaru Legacy
Category: Service
Service Date: 05/04/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/20/2017
Thanks
Ram ji.
Martin B. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martin said the employees are very professional and they do a wonderful job. He was in a tough situation and they worked with him to help him out.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 05/01/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/08/2017
Martin,
Hi
We thank you for your patience and appreciate your feedback.
Hope you travelled back home safe.
thanks
Crystal G. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Crystal said they were really quick and nice.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 05/03/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/08/2017
Crystal
Hi,
Really appreciate your feedback.
thanks
NANCY B. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no long wait.....pleasant,polite attention. great advise and knowledge from employees "
would strongly recommend to friends
Vehicle: Kia Sedona
Service Date: 05/01/2017
Review Created: 05/02/2017 11:25 AM
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/08/2017
thanks to you Nancy
Steve N. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the technician, Hansu did an outstanding job with his customer service skills. He also did a great job on the vehicle and he's very knowledgeable.
Vehicle: Lexus RX 350
Category: Service
Service Date: 04/28/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/08/2017
Hi
Steve,
Thanks for the compliments and feedback
Daryl D. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daryl said the business took their time and they got it done.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/24/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 05/08/2017

Hi
Daryl

Thanks

Hardeep S. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hardeep said everyone was very nice at the business. They provided a ride. They were helpful and they finished quickly. They should keep up the good work.
Vehicle: Kia Sorento
Category: Service
Service Date: 04/11/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 04/22/2017
Hardeep Ji
Thanks for the compliments and good wishes.
Jose C. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said his vehicle is running great, everything went the way he wanted and he already has recommended this business.
Vehicle: Volvo 850
Category: Service
Service Date: 04/08/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 04/22/2017
Jose
Hi
Thanks for the good reviews and recommendations.
Josue L. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josue said the business was very friendly.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 03/28/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 04/22/2017
Hi
Josue
Thanks for the Compliment
Kay A. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kay said she was pleased with the good and timely service provided by this business. They were reasonably priced.
Vehicle: Mercury Cougar
Category: Service
Service Date: 03/28/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 04/22/2017
Hi
Kay
Thanks for positive feedback.
Lisa H. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said the business did everything she wanted and more. She was happy with the service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/03/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 04/11/2017
hi
Lisa
Thanks for the compli,ents and feedback.
Steven S. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business has good, polite customer service.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 04/01/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 04/11/2017

hi
steven
thanks

DAVID B. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and lube"
I took my vehicle in for a routine service, oil change and lube? The team was very professional and I was in and out very quickly.
Vehicle: Ford Pickup
Service Date: 03/28/2017
Review Created: 03/29/2017 01:16 AM
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 03/30/2017
David,
Hi
Thanks for the 5 star opinion.
CAROL G. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was great. I received a call before AAA towed my car to the shop. They explained the testing and what had to be repaired."
Very pleased with the experience. I did not know the mechanics or their work before my car was worked on, and was very satisfied with the work they did.
Vehicle: BMW 325i
Service Date: 03/18/2017
Review Created: 03/21/2017 01:19 PM
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 03/23/2017
Carol
Hi
Thanks for trusting your Beamer with us and giving good feedback.
LISSETTE D. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty and good service"
I'm so happy for finding them to take care of my car.... a few feet from home and despite they're always busy my car is quickly serviced....
Vehicle: Hyundai Elantra
Service Date: 03/17/2017
Review Created: 03/20/2017 10:16 AM
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 03/20/2017
Thanks Lissette
Juan G. on 03/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Juan said the service provided by this business was great.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/14/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 03/20/2017
Juan
thanks
Ashok C. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashok said this business provided him good service and he is never disappointed. They are timely and he did not have any complaints.
Vehicle: Lexus RX 300
Category: Service
Service Date: 03/10/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 03/20/2017
Ashok ji
thanks for the good reviews.
Displaying Review 1 - 20 of 221 in total