business image

Marty's Auto Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,910 Reviews)
94

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
7
Total ReScores
4.9
ReScore Average
94
Net Promoter Score ®

Business Details

About

At Marty’s, we base our business on ALWAYS providing our customers with honest answers and quality service. We also take pride in having the latest and best state-of-the-art tools and equipment so we can diagnose and repair your vehicles correctly the first time and get you back on the road quickly. We also offer a complimentary shuttle At Marty’s, we base our business on ALWAYS providing our customers with honest answers and quality service. We also take pride in having the latest and best state-of-the-art tools and equipment so we can diagnose and repair your vehicles correctly the first time and get you back on the road quickly. We also offer a complimentary shuttle service to our customers. We look forward to the opportunity to EARN your business! ...more

Categories
Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(407) 339-7772

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
154 Mingo Trail Longwood, FL 32750
Marty's Auto Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,910 Reviews)

RT
gravatar
RONNIE T.
Winter Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
verified customerVerified Customer
Honest answers and great customer service
I went to Marty's after getting numerous positive recommendations from my neighbors. My experience was absolutely wonderful from start to finish. After previously going to a local dealership (where I overpaid for thousands of dollars in repairs, I decided to go to Marty's for a "second opinion" before undertaking even more repairs on my 2006 minivan. Not only did Marty find that my PAX tires were installed incorrectly by the dealership (the only place where you can get these tires done for my Honda model), he also got rid of the many noises that the car started making after my expensive repairs were done (and I was told to "live with it" or play the radio to cover the noises). Marty also told me that I only needed to fix one broken engine mount, not the two the dealer tried to sell me. I was so impressed by Marty's honesty--and his concern for me after seeing that the PAX tires were not seated correctly--a potentially dangerous situation. Went back to the dealer and got that fixed--only to be told that my car's alignment was now off. Marty went to bat for me with the dealer service manager--saying that it was the dealer's fault that the alignment was off--and that they should fix it for me for free. And thanks to Marty, they did! Now I have a car with over 100,000 miles that runs very well (without making ridiculous noises). I will never again go to a dealership for mechanical repairs. I highly recommend Marty's Auto Works for their excellent work, fast turn-around, and caring attitude!
Recommended
Marty D., Owner from Marty's Auto Works responded on 08/18/2016 01:10 PM

Hello Ronnie, 

I am so happy to hear that we have EARNED your business.  We look forward to keeping your Honda running at it's best for many years to come.   Thanks again for taking the time to write this amazing review.  

Sincerely,
Marty & Staff

Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(51 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(199 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(310 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,847 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(156 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.