Oil change took less than 30min. Kenny seem to really care about me as a customer and took the time t
o have a 15 min conversation to get to know each other.
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Ricasa Automotive is the best. They got my 2004 Chevy Silverado fixed and running like new. I never r
ealized how bad it was until I took it in for another repair. They mentioned that my alignment was way out and front brake pads were almost shot. I just got my truck back and it feels like I am driving a brand new truck. I’ll be back with additional vehicles and tell all my friends for sure.
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The staff was courteous and informative. Post service, they provided a list of recommended services
. I appreciated the way in which the information was presented: I will return.
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9395 Baltimore National Pike
Ellicott City, MD 21042
5.0
(23 Reviews)
Excellent Oil Change and Super Fast Service!
I couldn’t be more impressed with the service I received! I came in for a routine oil change and was
in and out in no time. The staff was friendly, professional, and clearly knew what they were doing. They also checked my fluids and tire pressure without me even asking. It’s hard to find a place that’s both quick and thorough, but this shop nailed it. Highly recommend to anyone looking for fast, reliable car care!
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I was able to get my car serviced within a few days of contact. Honest quality service to fix what ne
eded to be fixed and helped me avoid the unnecessary services the dealership insisted I needed.
Thanks again for top notch work at a reasonable price!!
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Took my car in for service after inspection they found a part that was put on over a year ago went ba
d after their investigation found the part was under warranty which saved me money. I call that honesty and that is hard to find these days.
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I can't say enough about the outstanding service that Extra Mile provides. They truly go the extra mi
le. Not only did I get the most thorough review of my 23 year old pick up truck, but I was also given a ride back home by the owner Jeremy. They were super professional and very personable. Extra Mile came highly recommended and I see why. I will be sending my vehicles to Jeremy from now on and look forward to their service always.
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Provided EXCELLENT service response to a repeat-customer who was in crisis. Greeted by a surprise "li
ght show" when I tried to start my 2016 Santa Fe Sport 2.0T. Would not start, so I had it towed to the Service Dept. Turned out to be a failed battery. While at this shop, I had the spark plugs changed (64K miles). PRO: All work was done within 2 days! Only CON: I now get about 4miles per gallon less (??) Looking into this.
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I have consistently found the staff (office and mechanics) at Severna Park Automotive to be among the
best in their professional fields. In addition they are patient and very understanding. A pleasure to do business with.
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