Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

1407 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.2812509/5Overall Rating 4.2812509/5Overall Rating 4.2812509/5Overall Rating 4.2812509/5rating 4.2812509
Original
Overall Rating 1.8437522/5rating 1.8437522rating 1.8437522rating 1.8437522rating 1.8437522
90% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


WM
Wendell M.
Owings Mills, MD
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Service
I appreciate the service manager working with me on the price.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/22/2019

Thank you for your business ! We appreciate you as our customer.


DS
Diane S.
Owings Mills, MD
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
elantra service
I came in for tires being low .
I was taken in quickly and they found out theissie.
I waited for the car and was very happy with the service, knowledge and fairness
Chris M., Service Manager from Len Stoler Hyundai responded on 02/22/2019

Thank you Diane for the 5 star rating. Was my pleasure to help you out and get your vehicle taken care of.


MK
Mayer K.
Baltimore, MD
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Excellent Customer/Car Repair Service and Professional, Friendly Staff!
My "Review Title" says it all!

That is why, over many years, I have ALWAYS taken ALL my Hyundai cars there for service!
Chris M., Service Manager from Len Stoler Hyundai responded on 02/21/2019

Thank you for the 5 star rating. We appreciate your business !


LG
Laurica G.
Pikesville, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Customer
They are professional at all times. The service advisors are very knowledgeable!
Chris M., Service Manager from Len Stoler Hyundai responded on 02/21/2019

Thank you for the nice comments. We appreciate your business !


SS
Shelia S.
Owings Mills, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Shelia Staton
Great service and attentive to the customer
Free car washes
Chris M., Service Manager from Len Stoler Hyundai responded on 02/21/2019

Thank you for the kind words. We appreciate your business !


DW
Deborah W.
Hampstead, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Friendly
Very personable customer service.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/21/2019

Thank you for the 5 star rating. We appreciate your business !


DO
Davida O.
Pikesville, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
politeness,, efficiency, cleanliness and friendliness.
Very pleased with the service and efficiency every time I get my 5 year old Sonata serviced.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/21/2019

Thank you for the 5 star rating !


Verified Customer
Upperco, MD
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
they readily accepted me as a future service customer, even though I did not buy my car here.
The serviceperson who greeted me was helpful & courteous. They completed my first maintenance visit in the time promised.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/19/2019

Thank you for the kind words. We appreciate the 5 star rating and your business !


BS
Boris S.
Reisterstown, MD
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Service
Good job
Chris M., Service Manager from Len Stoler Hyundai responded on 02/16/2019

Thank you for the 5 star rating and thank you for your business !


DG
Dil G.
Owings Mills, MD
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Great
Nice
Chris M., Service Manager from Len Stoler Hyundai responded on 02/16/2019

Thank you for your business and taking the time to complete our survey.


EY
Erika Y.
Reisterstown, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Best Experience
From the moment I arrived until I picked my car up, I received excellent customer service. Everyone was so pleasant and nice. Gave accurate information and explained everything I needed to know. I will always bring my car here for servicing.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/15/2019

Thank you so much for the comments. We appreciate your business and thank you for the 5 star rating !


ML
Michael L.
Owings Mills, MD
2007 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Excellent service
Excellent service
Chris M., Service Manager from Len Stoler Hyundai responded on 02/15/2019

Thank you for the 5 star rating ! We appreciate your business.


RH
Rosie H.
Owings Mills, MD
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Excellent service
Great service and professional staff
Chris M., Service Manager from Len Stoler Hyundai responded on 02/14/2019

Thank you for the 5 star rating ! We appreciate your business.


CT
Charles T.
Baltimore, MD
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
service work
I came in late without an appointment for something minor had to wait but my problem was corrected.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/13/2019

Thank you for taking the time to take our survey. We appreciate your buusines and thank you again !


DW
Debbie W.
Owings Mills, MD
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
You can drive right in the shop and someone comes right up to help you!
Close to my house, I always like John Davis's honesty and dependability!
Chris M., Service Manager from Len Stoler Hyundai responded on 02/12/2019

Thank you for the kind words. We appreciate your business and thank you for the 5 star rating !


BS
Barry S.
Westminster, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Service
Convenient
1. Convenient
2. Quick explanation of repairs and write up
3. Great technicians
4. Fast turnaround
5. Writer should be able to see a record of all repairs by looking up vin number
6. Lounge area too small and uncomfortable
Chris M., Service Manager from Len Stoler Hyundai responded on 02/08/2019

Thank you for taking the time to complete our survey. We appreciate your business !


MS
Marcella S.
Westminster, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Customer service
Service manager was excellent. He took care of my car every step of the way. Great service.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/08/2019

Thank you for the kind words ! We appreciate your business and thank you for allowing us to serve you.


NW
Nadine W.
Owings Mills, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Service
Jason was efficient and speedy and pleasant.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/07/2019

Thank you for the kinds words. Thank you for allowing us to serve you. Thank you for the 5 star rating !


LF
Linda F.
Randallstown, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/07/2019 Category: Service
Very Rude Customer Service Guy
The guy was rude and snide. He acted as if I was disturbing him.
Chris M., Service Manager from Len Stoler Hyundai responded on 02/07/2019

I am so sorry to hear about your recent service visit.. I apologize for any disrepectful circumstances you encountered. I will be reaching out to you soon to discuss further and resolve.


BC
Barbara C.
Owings Mills, MD
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019 Category: Service
Len Stoler Hyundai Service Department
The service people always take you in a timely manner. I was disappointed that a promised 1/2 hour to hour repair took two hours. I had been there the day before and waited an hour to then learn the part had to be ordered. Your representative was considerate and very apologetic. He kept me updated throughout the long delay .
Chris M., Service Manager from Len Stoler Hyundai responded on 02/06/2019

Thank you for the feedback. Sorry for the time delay. We appreciate your business and thank you for being our customer !