Brought my 2020 Elantra (48,000 miles) in for an oil change and tire rotation and for a thorough in
spection including the brakes. I’m a long time, loyal customer. It was easy to schedule an appointment and reserve a loaner car with them.
As I expected - they sent me the inspection report, complete with pictures of areas that needed immediate attention and also other parts that would need replacement in the future. I called and discussed with the service advisor and he answered all my questions with professionalism and knowledge.
They did the oil change, tire rotation and a complete front brakes replacement.
It was ready by end of the day and the check out process was smooth & efficient.
My car runs great and I feel confident that it was fixed with expertise and I can rely on it. Also - that I know what it will need sometime in 2026 due to their thorough inspection process.
Finally the staff (as usual) is friendly and courteous and easy to deal with. And their location on Grove Street is easy to get to from my home in Bellingham.
Always taken care of my vehicle with extra care either it’s winter or Spring maintenance. Any job do
ne with perfection and cost effective way . Oil change during busy day always a spot available. State inspection at the same facility make life more pleasant.
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Had an issue with an "Death Wobble" my 2006 Jeep Wrangler that made it almost unsafe to drive. Took
it to Bill and he replaced as leaking steering stabilizer. That seems to have fixed the problem. Great work, done quickly and at a very reasonable cost.
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The staff and technicians are the best around.
And service crew and prices are too the best.
I’ve b
een a customer there for almost 25 years
Thank you Steve, Bill , and George 👍🏻
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I brought my car in for an oil change and had my check engine light on. Jake and the team diagnosed
an issue with my exhaust and repaired the problem.
As always I tried to do some legwork as to potential issues and solution expense. Once again Route One Automotive did right by me and surprised me with a far lower invoice than I was anticipating.
🙏🏻 thank you Pete and crew!!!
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