From start to finish, it was an extremely positive experience. The service was done in a timely manne
r, was complete, and exactly what I was quoted. Ms. Verdin, the smiley and very friendly employee, is a credit to the company. I will return.
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I had just recently bought a 2013 Hyundai Sonata out of Fort Myers Florida. I had only had the car le
ss than a month and the engine failed as I was pulling off the highway. I just moved to Northern Kentucky and did not have a clue what dealership to bring my car too. After realizing that there was a recall issue out, I started calling all the Hyundai dealerships in my area. Everyone was booked out for three months on just a diagnostic. If you have had an engine recall, you will know that’s just the first step of getting the whole process started. After calling around I stumbled upon Jeff Wyler superior. They were the only dealership not booked out for months on end. I spoke to the service department and I was in shock when they told me I could drop off my car that day, as every other dealership gave me a three month wait. The vehicle I have is the only one I have to get around. Waiting three months was not in the cards. Everyone in the service department was exceptional and answered any questions I had. I called more times than I can count and they always reassured me of the process. I’ve never dealt with an issue like this and they were always friendly and explained the process step by step. My experience here was beyond exceptional. Will, in the service department is the reason I’ll be coming back for service and sending my friends/colleagues to Jeff Wyler Superior Hyundai as he did an amazing job at explaining everything. I’m extremely thankful for everyone in the service department and the job they did, no words of thank you could ever be good enough for my time in need. Everyone was exceptionally welcoming.
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I’ve have reviewed several times before. Same observations. Quality mechanics with a troubleshooting
approach, looking for results for their customers in the most reasonable way.
If you want a parts replacer, go to another shop. If you want mechanics who are trained, knowledgeable, skillful, and informative, go to Ken’s Service.
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Despite having a busy day, Moore’s garage managed to fit me in for a same-day fix. This isn’t the fir
st time they’ve helped us this quickly - they’re routinely efficient & identify the issue without trying to add on additional work. They’re very upfront about their recommendations & what are necessary repairs.
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The Garage was very professional and friendly,
They explained everything to me, which I appreciated
. I would definitely use them again for service. Thank you Garage!
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I would recommend village auto to anyone who wants better quality prices and honest service without h
aving to deal with the dealer overcharging or not doing the work at all. These guys do not take any shortcuts and gets the job done right. Best place I would recommend for tires as well.
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The service department at the Alexandria location is excellent. I really appreciate the personal atte
ntion from employee, Jeff Noe. He is always professional and helpful.
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