Wonderful experience! David Gibson was superb at explaining things during the purchase and after. I
went back twice and he graciously re- instructed me on how to use the many features of my vehicle. Get in touch with David Gibson and you can’t go wrong.
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Very happy with the service provided by Jesus Perez, he answered all my questions, very patient and k
nowledgeable, friendly and respectful, I recommend them, in general, the entire service department treated me in a way that I cannot explain, without a doubt in Northwest Hyundai knows how to treat customers well
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Acura dealer mis-diagnosed mechanical issue. Chris reviewed those comments and identified other issu
es the dealer overlooked. Repair was completed effectively at lower cost than the dealer.
Great job by Chris and team!
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Good price, quick service and excellent communication and customer service.
Most knowledgeable personnel I talked with about leveling my F150 and alignment. I was scheduled in a
day and the work was completed in half a day as promised.
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I am so pleased to make this post it is not often (if ever). that I am compelled to write a post BUT,
I want to let the world know about the customer service experience I have had with this dealership. I have never felt like I was just a customer or that I am gonna be ripped off. The reps answered all my questions and informed me of my options. They explained everything to me in detail. The GM -owner should be very proud of his team THEY are wonderful.
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I cannot express enough what a wonderful experience our family had at West Houston Hyundai, all thank
s to Ricky! We test drove, asked all the questions, went home, texted more questions, and then came back and purchased our Palisade. Ricky answered every question and was incredibly patient and thorough. We really appreciated that he took the time to make sure we understood all the vehicle's functions before we pulled off the lot. We were also very very thankful for his negotiating skills in getting us at the price point we needed. He truly cared that we got what we needed and understood everything. Hands down the best car buying experience we've had in years! Thank you Ricky!
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