Wonderful experience! David Gibson was superb at explaining things during the purchase and after. I
went back twice and he graciously re- instructed me on how to use the many features of my vehicle. Get in touch with David Gibson and you can’t go wrong.
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Very happy with the service provided by Jesus Perez, he answered all my questions, very patient and k
nowledgeable, friendly and respectful, I recommend them, in general, the entire service department treated me in a way that I cannot explain, without a doubt in Northwest Hyundai knows how to treat customers well
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I had a bed cover for my truck installed. It took them less than 45 minutes to install it and it was
installed at a lower price than I could have bought it for online! The next day I had them do a spray on Bedliner and running boards on my wife’s gladiator. Both projects were done quickly, professionally and very economically!
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I am so pleased to make this post it is not often (if ever). that I am compelled to write a post BUT,
I want to let the world know about the customer service experience I have had with this dealership. I have never felt like I was just a customer or that I am gonna be ripped off. The reps answered all my questions and informed me of my options. They explained everything to me in detail. The GM -owner should be very proud of his team THEY are wonderful.
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I cannot express enough what a wonderful experience our family had at West Houston Hyundai, all thank
s to Ricky! We test drove, asked all the questions, went home, texted more questions, and then came back and purchased our Palisade. Ricky answered every question and was incredibly patient and thorough. We really appreciated that he took the time to make sure we understood all the vehicle's functions before we pulled off the lot. We were also very very thankful for his negotiating skills in getting us at the price point we needed. He truly cared that we got what we needed and understood everything. Hands down the best car buying experience we've had in years! Thank you Ricky!
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