I personally have never used this shop. My parents have for years and years. My dad passed away in Oc
tober 2022. When my mother needed either a new transmission($5000+, or a new vehicle), in December 2022, their mechanic offered to take my mom car shopping. He could’ve said to put a new tranny in, but in his honesty, he offered to help her find a new vehicle instead. Talk about trust. I will forever be grateful to this shop and the character they provide to humans. If you’re wanting a genuine relationship with the people who you trust your vehicle and life to, these are the folks. Thank you for the support you provide to your community.
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These guys are within walking distance of my house. That’s a huge plus. I can drop off the car and wa
lk home. Or better yet, for something simple like an oil change, they get it done in around half an hour—easy to wait.
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Jurek automotive quickly and efficiently diagnosed and repaired our 2018 vehicle. I strongly recommen
d them as your “go to” shop in the future. Just ask for Carl!
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I just purchased a used vehicle at this Luther Burnsville Hyundai location. It was 2014 Honda Accord.
It was a trade-in car. They made the process easy. I was able to call them to schedule an appointment to test drive the car.
The sales agent that I worked with was Roberta. I really enjoyed working with her when it came to maintenances with the vehicle. Roberta made sure everything about the Honda Accord was inspected and made sure that the vehicle passed safety inspections. The car had a safety recall, so Roberta made sure to make an appointment with Walser Honda that was nearby to make the repairs and that it passed safety inspection. Communication was easy because I could call or email her questions about the vehicle.
When the vehicle was ready to be purchased, I worked with Eric, who is the Finance Manager. He also made the process go smoothly when it came to financing the car. He told me different quotes depending on what decisions I made when it came to different packages.
I am really happy about the customer service here at this location. If you're thinking about purchasing a used car or a Hyundai vehicle at this location, you will not experience any issues with the staff. They do not pressure you and will do everything they can to make sure you get what you want and need. Thank you, Roberta and Eric!
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First time at this location. Highly recommend, great staff, quick, nice lobby to work in and overall
great experience. HUGHE shout out to Cameron T in the services dept. very detailed, friendly and went over everything. I would highly recommend him when needing services.
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If I could have added stars at the top to make it 10 or more I would have. I simply can't say enough
about how much I enjoy using Brigg's Auto Service. Their quality is unmatched, service is second to none, best value for your dollar, and most of all the integrity of that entire organization is never compromised. I let everyone I know about how great they are, and won't ever stop using Brigg's Auto Service. Thanks for everything you have done for us!
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The service is good, and people are friendly. I went on a snowy day. Limited parking. I went to park
in the last space and as I got out of the car was told to move it as "I need to out the snow there'. Could have been more polite, or indicated me not to park there. Annoying. The oil change was fine though and I will go back again.
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I can always trust the information, regarding my car, from Scott. He's the best, and probably deserv
es a raise. The front-in guys, Dave and Rob, are also very knowledgeable, and customer-focused. The nice surprise is there are never any surprises.
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I took my sons 2014 charger in for some front end work and some fluids changed. My son is working out
of town and asked if I could drop it off. Dave the shop manager got us in and out in 2 days. Some front end work was misdiagnosed so Dave had his mechanic install extra parts and labor at no cost to me. That is why I bring all my cars and trucks to Auto Star and so do my family and friends.
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