This is my second visit. I’ve come back again because the service was quick, customer service was exc
eptional and the mechanic who worked on my vehicle was an expert on his area of expertise and knowledgeable towards my requests. Which is why a second visit for a part upgrade was warranted.
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TJ, Jake, Stephen, and Bill, are great guys who are understanding of your needs, answer all your ques
tions, are passionate, and service is top notch. Work is completed on time, and I would definitely recommend
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can’t thank this business enough for helping me get my car back on the road. Very professional, & eve
n ordered new parts. They fixed my whole radiator, fan, & also pumps & gave an oil change for less than $1400. They helped me so much! & I will be referring them.
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I want to share my honest experience with Shorts Auto. My journey began at North Side Ford for an ABS
light issue. They took over a week just to read the test codes, which I had already checked myself. After that, they came back with a repair estimate of $10,000 for a fix that wouldn’t even resolve my ABS problem. I spent the whole day calling around to 30 different places, trying to get quotes for the necessary repairs. Later that day, Shorts Auto contacted me with a much better price on a new transmission compared to the rebuild quotes I had received, and theirs even came with a warranty.
One of the major issues I had with North Side Ford was their poor communication. It was nearly impossible to reach anyone for updates. In contrast, Shorts Auto went above and beyond, keeping me fully informed throughout the process. They completed the repair quickly, even finishing ahead of schedule.
If you’re debating whether to choose North Side Ford or a smaller shop, let this review serve as a testament to how much better Shorts Auto is. I’m incredibly grateful for their excellent service in getting my car back on the road. Thank you, Shorts Auto!
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