Took my vehicle in for serpentine belt changes. Was shown shoddy repair work done at my former shop a
fter oil leak discovered. Hose left unclamped. Electrical fitting under cowl broken and repaired with a cotter pin. Cowl screw cross-threaded and left without replacing. Tool left on cabin air intake vent rusting. Everything was photographed and recorded. Guess I have a new shop. Auburn Valley Mechanical is honest...that's EVERYTHING to me.
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Took in my 2015 VW and got her back the next day! Awesome crew. Mark is so very kind and knowledgeabl
e. Prices are great! I will for sure be going back for any services I may need in the future.
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ByI have been a Sparks customer for several years and have been pleased with their service, friendlin
ess, and helpfulness beyond the call of duty.
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I brought my BMW X5 in to have the A/C Compressor replaced.
They ordered and replaced the a/c compr
essor, they called me to come and pickup the vehicle, I went to pickup the vehicle and when I got there they had checked out ac again only to find out that the new a/c Compressor went out. They immediately ordered a new one and replaced it. No problems no with the a/c.
My first time there couple other places quoted me alot more for my transmission -but these guys expla
in what I needed and what I didnt need.I have since took wife car there and also my co-worker loves these guys.Ryan the owner really has a good team Josh has a great personality and Jason will explain things to where you understand it without a big ego like some places. Sure you can find places cheaper-but like my grandma would say you get what you pay for . You may come in for oil change but they may see worn out hoses.What me and my co -worker love is that they text you a detailed report on you car what need to be worked right away then next level then tere a next level its awesome report nevewr had anyone does this before.Plus they are next to fred meyers so I can do my shopping and stop wendys for a bite to bad I didnt know about them before. You will not find a more honest knowledgeable place then Premier dont take my word look at some of there reviews on their site they are not made up either. !!
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When dropping my car off Sam is very friendly, asked when I needed my car and stated 12:30 or earlier
he said great. I got a call at 12:30 stating they were short handed and my car wouldn't be ready until 2PM. A call sooner would have been nice since I need to be somewhere no later then 12:30. However Sam state the service would be free due to the inconvenience and timing of the call update.
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