Mark Muliarchyk was the service person to help me get set up for the recall work. He also called a L
yft driver to take me home. When I returned to get my car, he asked me if there was anything else my car needed. I told him I love the car, but the heater sucks! Right then we made another appointment to get the heater diagnosed. At that point I knew Mark was really LISTENING to me. I had been told twice before the heater was fine. (Blowing cold air non stop is NOT fine) Thanks to the great mechanic, they diagnosed a faulty fuse. My car was fixed. I now don't get "frozen bones" just driving a short distance. The heater warms up before I am at the end of my short road. THANKS MARK and THANKS to the great mechanic! THANKS for listening to me.
Give these guys a raise in pay! Sincerely, Marie West-Johnson
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The dealership told me a couple serious repairs were needed on my VW when I took it in for a simple b
rake job. I took it to German Auto looking for a second opinion and hopefully a better price. They discovered that the dealer was wrong and only 1 repair was needed, which they did for less than the dealer’s price. The other was actually something different, very minor and extremely inexpensive. I am incredibly grateful! Everyone is very friendly, helpful and really knowledgeable. They have my business going forward.
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Our front brakes on our Ford Taurus SHO needed replaced. The day of our appointment they discovered t
he wrong brakes were sent. They got on the phone and the correct brakes were there by 10:00 am. Only an hour past when they planned to start. That said they got on them immediately and we were out of there around 11:45. Very efficient and fairly personable. We will go back with any other automotive issues as long as we live close enough to do so.
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Service department was super easy to work with. Very helpful staff, friendly and reasonable price and
time. I’d recommend this place to anyone.
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hi my name is Roberto ayala I've been going to good Chevrolet in Renton for a couple time. and I ju
st want to say thank you for the good people they have this time thank you to Edwin Martínez García. He helped me very friendly and kind.
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Bothell Way Garage is the best! They Repaired my Honda Civic in a timely manner and for a fair price
. Did not attempt to sell “extras” that would have increased the cost. Appreciated the excellent customer service and attention to detail. Would recommend to everyone
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