After an extended vacation both our cars needed to be jumped and new batteries. Paul immediately res
ponded to my request and had both cars ready to go within a day. I’ve only used this business since moving to Bellevue, trust them explicitly.
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Ken and team got me in quickly, did the job right and spotted a few preventative items to get on top
of for next time. Appeciate the good service!
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They have consistently provided excellent service and are always incredibly friendly. What I appreci
ate most is their understanding of my budget. They clearly explain what repairs are absolutely necessary for safety and what can wait, allowing me to prioritize and manage my expenses. Their honesty and transparency are invaluable.
But what truly sets them apart happened today. I stopped by on Labor Day, just on the off-chance they might be open, and while they were closed, the manager happened to be there. He went above and beyond, allowing me to pay for and pick up my car so I wouldn't be stranded without transportation for work tomorrow. Talk about going the extra mile! This level of customer service is rare in an auto shop and deserves a shout out. I wholeheartedly recommend this shop to anyone looking for reliable, honest, and genuinely caring auto repair professionals.
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Sound Wheel is amazing. I’ve used then several times, same great customer service. Results meet and e
xceed expectations. No better place to go.
Thank you
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