Richard Tillman was awesome. He was a great help with my husband and I. I recommend this company to a
nyone. Thank you so much. Blessings to all
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David Kim was an absolute professional. He stayed in direct contact with me and provided continuous u
pdates during a 5 month period. He made sure that I got the exact vehicle I wanted with the hard to get exterior and interior colors. Top notch team which I highly recommend!
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I just wanted to take a few minutes to share my experience with Genesis of Concord. I have been searc
hing for the past 2 years and always end up being total that Genesis is already sold. I was discouraged for a while. I just happen to stop searching in Georgia and something told me try the NC market. First time I called I spoke to a young lady by the name of Jamie. Yep, the Genesis I called about was already spoken for, but Jamie also advised me she had others coming in. Estimated in about 2 months. Jamie followed up with me once vin number was generated for the car and each time, I called Jamie answered all my questions and if she did not know she told me but would get information for me. My car was delivered in SC by David Kim. David was very detailed, and he knew every detail about the Genesis. To be transparent prior there where some challenges and language/communication barriers. I had to reach back out to Jamie to communicate/resolve. Jamie actually saved this deal because I was getting ready to walk away from it. Jamie is a true GEM at the Genesis Concord dealership!! I gave 5 stars because of her professionalism, customer service and follow up with me as a customer.
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It's hard to find honest and affordable providers who are also experts who do quality work. That is w
hy I'll make the drive from Charlotte whenever I need auto work, GMG is the best!
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I had to have a transmission replace in my '17 Ford Escape and also some wiring done in my '12 Ford F
150. All this oast week!. They done Amazing work thank you!
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My rig broke down on I-85 (air compressor line, fan and radiator). Their mechanics did a great job in
repairing my truck and getting it running. No one driving OTR wants to break down. But if you are in the CONCORD, NC area give them a call if you are having a problem with your rig.
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