I appreciate their honesty didn't over charge me gave me a fair price. I told them to put the parts i
ask to put on, without trying to get over on me! I will be bringing my car to them for now on!
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I've said it before and I'll say it again; if you need your car repaired for ANYTHING, go to Duncanvi
lle Automotive and Muffler. They do excellent work and you will not be disappointed.
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I chose Dallas European Auto after receiving strong recommendations from my sister and niece, and I b
rought my car in for its 100,000-mile tune-up after scheduling an appointment online.
I appreciated that your team thoroughly checked the vehicle and clearly described each service included in the tune-up. I am very satisfied with the service and will definitely return for any future maintenance or automotive needs.
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10, Owen Williams you were fantastic. You had my car assessed, printed me the proposal, and scheduled
me as soon possible! I understand the delay for the approval in the warranty process. I have my car for over two years and 93,000 miles on it! It is almost paid for so hopefully I can drive it for another 100k. When I am ready to buy another car it will only be a Hyundai! They have the best warranty program out there! Thank you Owen for helping me feel safe in my vehicle!
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I cannot speak highly enough of the experience I recently had with Ron and the service department at
Genesis of Plano.
I was navigating a busy day when Ron reached out. He truly met me where I was as a customer. Rather than adding another task to my plate, he proactively coordinated a valet pickup for the following day for a vehicle service. This level of white-glove service turned a task for me into a complete non-issue.
For those who do choose to wait on-site, the dealership itself is masterfully designed. The waiting area has a genuine spa-like quality—it is calm, sophisticated, and incredibly accommodating. It is the perfect environment to stay productive without the usual noise and chaos of a standard service center.
Genesis of Plano clearly understands the value of their clients' time. Ron is a standout professional who goes above and beyond, and the dealership's commitment to excellence is evident in every detail. Highly recommended!
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I normally take my car to the dealership, but when referred to this shop I thought I'd give it a try
and I have not been disappointed.
From the receptionist to the mechanics, I do not have one complaint. I trust their judgement and their work! AND I appreciate the reasonable prices!
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It is always strange to rate a car service experience as a pleasure, but they do make it as enjoyable
as possible. The communication is always direct and concise at a fair price. For an auto repair shop that says alot.
I could not recommend they more highly for any of your automotive needs.
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