Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

630 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


TO
Taylor O.
Plano, TX
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Taylor said the service at this business is always very good. She would recommend them.
This review was collected via phone interview by Customer Research Inc.

GD
Gabrial D.
Dallas, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Fast Service with a smile.
The very best , dealership takes over an hour for a state inspection , you take 15 minutes or less...Nice people, great service......gd

DS
David S.
Plano, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
2001 4 Runner
I m have taken serval cars here the last few years and I always get a fair deal. They are honest and good at what they do. I will never take a car anywhere else for repairs.

DM
Deena M.
Little Elm, TX
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Knowledgeable Service
Masso has never let me down. They have taken care of my last 2 cars in the last 15+ years. I moved out of the area a decade ago and have tried other places near where i live now but somehow I always end up back at Masso. The technicians have expert knowledge, flexible hours and they dont try to price gauge you. I highly recommend MASSO

TM
Tandiwe M.
Dallas, TX
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Tandiwe said the staff were quick and she appreciated their personalized customer service.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
Dallas, TX
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Brian said the service manager was great.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Dallas, TX
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jeff said that the place handled everything to his satisfaction and he has no issues.
This review was collected via phone interview by Customer Research Inc.

JH
Joel H.
Dallas, TX
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Joel said they were really friendly and they helped out.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Dallas, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Outstanding Personal Service
Kept me informed throughout the process of the status of my vehicle and the repair and provided valuable recommendations. Part that was received from manufacturer was damaged and they made a point to get a replacement part quick and have my vehicle back earlier than expected.

JE
Jessica E.
The Colony, TX
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Jessica said the staff did what she asked them to do and they did it quickly.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Plano, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Michael said the service at this facility is good. The overall assessment of his vehicle was accurate and the staff had great communication with him regarding his vehicle.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Dallas, TX
Suzuki
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Anthony said he would recommend the business for service. They were fast and affordable.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Dallas, TX
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
a great place for great service.
Jim always takes care of me. It’s the only place it take my car.

JH
Jim H.
Dallas, TX
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jim said the staff is fast and he appreciated that.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Dallas, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Richard said the business did a good job and he also said they kept him updated with the service.
This review was collected via phone interview by Customer Research Inc.

CS
Chen S.
Plano, TX
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Chen said the service was good and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Dallas, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Kevin said the staff did a good job at a good rate.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Dallas, TX
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Robert said he likes the way the facility conducts their business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dallas, TX
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Fast Service
Came in for a state inspection and was out in 15 min

RM
Raed M.
Dallas, TX
Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Raed said they are nice and they take care of his vehicles.
This review was collected via phone interview by Customer Research Inc.

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