Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

671 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Carrollton, TX
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Trustworthy service dept,
I have used your service dept. for my last two cars which spans over 22 years. I have complete trust in your service manager.

CA
Cesar A.
Addison, TX
Ford Fiesta
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/12/2019 Category: Service
Cesar said everything went fine with his visit to the business but mentioned that they forgot to put a sticker on his vehicle showing he had an inspection done.
This review was collected via phone interview by Customer Research Inc.
Eyad M. from Maso's Service Center responded on 02/14/2019

Texas no longer has inspection stickers on the windshield. The inspections are required so that you can get you vehicle registeration sticker which is supplied by the registeration office. That is what put on the windshield.



ST
Stephen T.
Plano, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Most compentent. Greatest value.
Best service in town, Period!

PB
Pamela B.
Dallas, TX
Lexus NX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great service
Having them close by is great...they give great service...I have used them for years and have always appreciated everything they have done to help me...great service...great employees

RS
Robert S.
Dallas, TX
Audi Q3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Quick Inspection
I have used Maso’s for years for safety inspections. They are courteous, fast, and friendly. Highly recommended

RA
Rebecca A.
Dallas, TX
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Rebecca said the service was okay.
This review was collected via phone interview by Customer Research Inc.

JM
Jessie M.
Dallas, TX
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Jessie said the customer service was great. There was no wait, and the staff were very personable.
This review was collected via phone interview by Customer Research Inc.

CP
Christine P.
Dallas, TX
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Wonderful service as always
As always, Jim did a super job. Masos is the BEST!!!!

DT
Dan T.
Dallas, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great job!
Masos always takes great care of my car. They changed my oil in 20 minutes and washed the car, too. I highly recommend them.

RS
Robert S.
Dallas, TX
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
Inspections always fast when promised
This is my favorite local inspection/oil change.

GH
Glen H.
Dallas, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Service
Jim is the best

PZ
Peter Z.
Dallas, TX
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Spoke with Sharon. She said they have always been great.
This review was collected via phone interview by Customer Research Inc.

DD
Darrell D.
Dallas, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Darrell said the business is efficient, friendly and always does good work.
This review was collected via phone interview by Customer Research Inc.

HB
Harry B.
Dallas, TX
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Harry said the business always takes care of the vehicle with competitive prices.
This review was collected via phone interview by Customer Research Inc.

JJ
Jean J.
Dallas, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Jean Jansen
Friendly, efficient and accurate service. Thank you for being you!

JG
Jon G.
Dallas, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
They were friendly and willing to help me. I needed an inspection so I could renew my registration. They took me right in, performed the inspection and got me on my way. Thanks very much to your mechanics.
See the note above.

DW
David W.
Dallas, TX
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
David said he likes the service and the staff at the business.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Dallas, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
David said the business was personable and they were helpful and knowledgeable. They get him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

RT
Ramu T.
College Station, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ramu said the vehicle inspection was smooth, and he had no issues.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Dallas, TX
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Pleasant experience auto inspection
Always quick and easy

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