Maso's Service Center


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

583 Reviews

97% Would Recommend
Latest Review 1 day ago
Thomas W. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said he always uses the business for his inspections. It is the best. It is fast, and he has a good time there. The staff do it promptly.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 04/17/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Denise N. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Denise said the service was incredible and the technicians were great. They were fast, friendly and efficient. Surprisingly, the price was right.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/12/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
Benny M. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Stephie. She said the business was quick and easy. She didn't have any trouble with anything.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 04/09/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Melissa A. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melissa said she had no problems. The person conducting the examination did a good job and provided her with the information afterwards.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 04/09/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Mary C. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Jim always treats me right. He gets me in quickly and I am ready to go. I will be back on Monday because I think the bottom of my car is going to fall apart!
Vehicle: Lincoln Town Car
Service Date: 04/07/2018
Review Created: 04/08/2018 11:54 AM
Christine P. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding as always"
As always, for nearly 20 years, Jim and his people were terrific. They have always taken WONDERFUL care of our vehicles!!!
Vehicle: Cadillac DeVille
Service Date: 04/03/2018
Review Created: 04/04/2018 02:58 PM
John P. on 03/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"consistent, convenient, friendly, efficient"
Been going to the service center for years, I'm picky about good service, 'nuff said.
Vehicle: Ford Explorer
Service Date: 03/05/2018
Review Created: 03/31/2018 09:09 PM
Jeff A. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
We’ve been with Masos for over 20 years and always have received professional and timely service at a reasonable price. Jim Martin is very knowledgeable and a pleasure to work with!
Vehicle: Chevrolet Equinox
Service Date: 03/27/2018
Review Created: 03/29/2018 09:51 AM
Theresa H. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
They always do a great job!
Vehicle: Mitsubishi Lancer
Service Date: 03/23/2018
Review Created: 03/23/2018 07:59 PM
Cynithia S. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cynthia said the business did a great job, they were friendly and also fast.
Vehicle: BMW X6
Category: Service
Service Date: 03/14/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Scott L. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said the mechanic was really fast, honest and polite.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 03/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Ke T. on 03/20/2018
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Never go there "
I went for a service but they mess up my car.
I came back for them to fix it a old guy at the front desk didn't want to hear anything.
I had the sticker from them and a receipt.
He was very rude .
Review Created: 03/20/2018 01:44 PM
Eyad M. at Maso's Service Center responded on 03/21/2018

Service writer was not rude. She called him a liar and was beligerant. He informed her that the oil change has been done by someone else since the oil change was done at our location 4 months ago . The vehicle had an oil filter on it that we do not carry or have ever carried. If we were the last one to do the oil change we would have had our brand of oil filter.

Eyad Maso

Zane R. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zane said the service was fast.
Vehicle: Dodge Charger
Category: Service
Service Date: 03/10/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Jean B. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jean said the staff were trustworthy, and she's very satisfied with the business.
Vehicle: Buick Century
Category: Service
Service Date: 03/09/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Anthony A. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said the staff were very timely and efficient.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 03/03/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Bryan H. on 03/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bryan said that the service was quick and easy. He appreciated their work.
Vehicle: FIAT 500
Category: Service
Service Date: 02/28/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Patrick F. on 03/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great place"
I always love coming here with my jeep. They are honest straight-forward and they repair my vehicle with expertise.
Vehicle: Jeep Liberty
Service Date: 02/27/2018
Review Created: 03/01/2018 08:06 AM
Jeff A. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jim is great!"
I can always count on the job getting done right for a reasonable price. Jim takes good care of us!
Vehicle: Ford F-150
Service Date: 02/17/2018
Review Created: 02/18/2018 06:38 AM
Lucas G. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lucas said the team provides quick and efficient service. They got him in and out and did their best to accommodate him.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Lia W. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lia said the employees were quick and everything is working fine with her vehicle so far.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/10/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 583 in total