A few weeks ago I went in to sign paperwork on my new 4Runner that we were waiting to get shipped her
e. My dad di all of the leg work for me (I do not live close to the dealership and he does) and so when we went to go in and sign, pretty much everything was done and the paperwork was ready for us. They went the extra mile and put a huge red bow on my car to make it extra special when I saw it in person for the first time, and even added a personal touch as another extra. They went out of their way to make sure I was taken care of, and every single person I interacted with felt like they were family or I had met them before. They went the extra mile in getting us the best deal and I could not be more thankful. Shay was an absolute delight to sign paperwork with, and Alex and Tom really made the extra effort to make this an exciting and personal experience. 10/10 would recommend this dealership and team, and also 10/10 would recommend a 4Runner. Best car I have ever had!
...more
Robert usually greets you at the front desk and acts as manager at Lee's Automotive. He has a level
of integrity and honesty that is truly appreciated when leaving your auto in the hands of a mechanic. On several occasions he had opportunity to take advantage of our situation as we drive older vehicles. He has always taken the utmost care of us and our cars. We recommend Lee's Automotive to everyone we know because of this fine man's business ethics. Mr Lee we hope you know what a valued employee you have in Robert. Thank you Robert
Bothell Way Garage is the best! They Repaired my Honda Civic in a timely manner and for a fair price
. Did not attempt to sell “extras” that would have increased the cost. Appreciated the excellent customer service and attention to detail. Would recommend to everyone
...more
Greg took care of everything on my list, even though he said service is usually just an oil change an
d checking fluids. I was very pleased with the service! To the company, I would change the address on the emails to remind me to get my car serviced. It sent me to the dealership, not to Ford service, which made me late for my appointment. It was not helpful.
...more
Our front brakes on our Ford Taurus SHO needed replaced. The day of our appointment they discovered t
he wrong brakes were sent. They got on the phone and the correct brakes were there by 10:00 am. Only an hour past when they planned to start. That said they got on them immediately and we were out of there around 11:45. Very efficient and fairly personable. We will go back with any other automotive issues as long as we live close enough to do so.
...more
So glad I leased my 2018 GTI from University VW. I had talked with a few other dealerships but liked
how University VW made me feel valued as a customer, and I already had previous experience with their stellar Passport Service. I began working with Ahmed, but when he had an emergency he handed off the deal to A.K. The transition was seamless, and both guys were awesome to deal with. A.K. was courteous, friendly, professional, and followed through with every detail. The employees at University VW really made me feel welcome, and the whole process was painless. I ended up with the exact car I wanted and felt I got a great deal. I would highly recommend A.K. and Univeristy VW!
...more
To claim this business, your domain name must match your email address, or your phone number must match the phone number on your business listing.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
