Delightful experience. The two ladies behind the counter were extremely helpful. They took the time
to answer all of my questions. Service was top notch. Thank you. Would shop at Medina tire again.
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I appreciate that everything was thoroughly and clearly explained to me regarding the necessary repai
rs for my car. The gentlemen handling the service were not only polite but also very accommodating.
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We were on the Van Wyck coming out of JFK on our way home to Saratoga Springs when we blew a cooling
system by-pass hose and dumped the coolant causing the engine to overheat. We stopped in Flushing, Queens and called the AAA to have the car towed upstate. They immediately dispatched a tow truck from Competition Auto Works. Someone from Competition called me within a few minutes saying they're on the way. The person calling apologetically explained that they did not have a driver available for a long distance tow and asked if they could pick up the car today and bring it to Saratoga tomorrow. Not having many options, I agreed and then reserved a rental car at LaGuardia. Several minutes later, the tow truck arrived and picked up the car. Our son, who lives in the area, picked us up and took us to the rental car location. The next day, the tow driver called me when he was 30 minutes out from my house so I could come home from work to meet him. He arrived when promised and unloaded the car. The drivers were professional and the equipment was top-notch. Very satisfied with their service. Thank you!
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Experiencing issues with both of my cars in a single day was a first for me, from finding a 2” nail i
n my tire in the morning to encountering a dead battery in the afternoon. Thankfully, Nick and Nikki handled both problems with great care, and I'm back on the road. A special thank you to Nikki for picking me up - truly exceptional service!
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Very good diagnosis and timely service.
I would plead ignorance regarding the charges as I didn't
have so much support and freedom to shop around, however, our excellent mechanic friend was flexible and accommodating.
I am satisfied at this point but I don't believe I can carry on with this particular vehicle to far into the future.
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This is the best auto shop. They are always available with the best service , whether it’s for a simp
le inspection or something more involved. I always feel my car is well taken care of.
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