With all of the large "Chain" and "Stealership" vehicle repair shops; Dallas European Auto is truly a
breath of fresh air. This shop is big enough to serve you yet small enough to get to know you. The work is Top Notch and their customer service is excellent . They make you feel like a part of the process keeping you informed all along the way. There are no unexpected surprises. The knowledge base of the employees is second to none and this provides a comfort level not normally experienced when dealing with major auto repairs on foreign vehicles. Management's "Customer First" attitude is contagious and all of the employees seamlessly follow suit. Oh and did I forget to mention the prices are more than reasonable and they are willing to work with you . I would recommend Dallas European Auto to anyone. These guys are great!
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I am very grateful for Luke Rodgers service to me in dealing with what turned out to be a lengthy pro
cess in getting my 2016 Genesis driver's side mirror replaced. It took a while to get the part, then the mirror had to be painted, then was accidentally damaged, reordered and repainted, and then I was out of town. But we got it installed today and through it all, Luke was gracious, professional, very personable and persistent in making sure he was providing good customer service and that I was pleased. All is great, thanks to Luke!! Thanks, as always, Huffines!!!!
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10, Owen Williams you were fantastic. You had my car assessed, printed me the proposal, and scheduled
me as soon possible! I understand the delay for the approval in the warranty process. I have my car for over two years and 93,000 miles on it! It is almost paid for so hopefully I can drive it for another 100k. When I am ready to buy another car it will only be a Hyundai! They have the best warranty program out there! Thank you Owen for helping me feel safe in my vehicle!
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It is always strange to rate a car service experience as a pleasure, but they do make it as enjoyable
as possible. The communication is always direct and concise at a fair price. For an auto repair shop that says alot.
I could not recommend they more highly for any of your automotive needs.
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405 S Central Expressway Ste 138
Richardson, TX 75080
4.8
(418 Reviews)
Professional and Friendly
Excellent service that is quick and to me most important easy to understand what needs to be done.
I
fully expected to pick up my car the next day but it was ready in just a few hours.
Highly recommend this service facility!
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Allen Automotive provided prompt repair to my 2014 Silverado for a lifter failure in the engine. They
started work on it almost immediately to diagnose the problem in spite of being brought it by a tow truck without an appointment. They provided expert service and provided thorough explanations of the diagnosis and necessary repairs.
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My requirements were taken care of very efficiently and in a minimum amount of time. In all the year
s of using McCain's, I have never been dissatisfied.
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