I cannot speak highly enough of the experience I recently had with Ron and the service department at
Genesis of Plano.
I was navigating a busy day when Ron reached out. He truly met me where I was as a customer. Rather than adding another task to my plate, he proactively coordinated a valet pickup for the following day for a vehicle service. This level of white-glove service turned a task for me into a complete non-issue.
For those who do choose to wait on-site, the dealership itself is masterfully designed. The waiting area has a genuine spa-like quality—it is calm, sophisticated, and incredibly accommodating. It is the perfect environment to stay productive without the usual noise and chaos of a standard service center.
Genesis of Plano clearly understands the value of their clients' time. Ron is a standout professional who goes above and beyond, and the dealership's commitment to excellence is evident in every detail. Highly recommended!
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10, Owen Williams you were fantastic. You had my car assessed, printed me the proposal, and scheduled
me as soon possible! I understand the delay for the approval in the warranty process. I have my car for over two years and 93,000 miles on it! It is almost paid for so hopefully I can drive it for another 100k. When I am ready to buy another car it will only be a Hyundai! They have the best warranty program out there! Thank you Owen for helping me feel safe in my vehicle!
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It is always strange to rate a car service experience as a pleasure, but they do make it as enjoyable
as possible. The communication is always direct and concise at a fair price. For an auto repair shop that says alot.
I could not recommend they more highly for any of your automotive needs.
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405 S Central Expressway Ste 138
Richardson, TX 75080
4.8
(419 Reviews)
FW
Repair automobile
A1 quality transmission is a great place to go from management to workers they work hand in hand to g
et the job done right the first time great place bye check it out.
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Even though I came in without an appointment, they were very friendly and got my car repaired quickly
. The pricing was reasonable, and the shop is close to my home, which is very convenient. I had a great experience and will definitely be coming back for future service. Highly recommended!
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My requirements were taken care of very efficiently and in a minimum amount of time. In all the year
s of using McCain's, I have never been dissatisfied.
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