A few weeks ago I went in to sign paperwork on my new 4Runner that we were waiting to get shipped her
e. My dad di all of the leg work for me (I do not live close to the dealership and he does) and so when we went to go in and sign, pretty much everything was done and the paperwork was ready for us. They went the extra mile and put a huge red bow on my car to make it extra special when I saw it in person for the first time, and even added a personal touch as another extra. They went out of their way to make sure I was taken care of, and every single person I interacted with felt like they were family or I had met them before. They went the extra mile in getting us the best deal and I could not be more thankful. Shay was an absolute delight to sign paperwork with, and Alex and Tom really made the extra effort to make this an exciting and personal experience. 10/10 would recommend this dealership and team, and also 10/10 would recommend a 4Runner. Best car I have ever had!
The dealership told me a couple serious repairs were needed on my VW when I took it in for a simple b
rake job. I took it to German Auto looking for a second opinion and hopefully a better price. They discovered that the dealer was wrong and only 1 repair was needed, which they did for less than the dealer’s price. The other was actually something different, very minor and extremely inexpensive. I am incredibly grateful! Everyone is very friendly, helpful and really knowledgeable. They have my business going forward.