Zeigler Hyundai of Racine


Verified Customer
Kenosha, WI
2019 Hyundai Tucson
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022 Category: Service
Service
Sam did a great job and very helpful
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/28/2022 06:06 AM

We’re lucky to have you…
Thank you so much for choosing Racine Hyundai. Your feedback on your service visit is much appreciated. We’ve incorporated your suggestions and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Family.
Cheers
Your Team at Racine Hyundai

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

CP
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Carmencita P.
Chicago, IL
2020 Hyundai Palisade
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022 Category: Service
Car Work done Fast and Correctly
Very happy with the work done on our vehicle we drive far and we're very happy with prices and products used for our vehicle. See you on our next visit.
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/28/2022 06:05 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

DL
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Douglas L.
Kenosha, WI
2019 Hyundai Elantra
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022 Category: Service
Fast and easy
Fast and easy
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/24/2022 07:04 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

Verified Customer
Watertown, WI
2018 Hyundai Tucson
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022 Category: Service
Tucson
Good service
EDWIN R. from Zeigler Hyundai of Racine responded on 02/23/2022 10:13 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


TC
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Tyra C.
Sturtevant, WI
2015 Hyundai Sonata
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022 Category: Service
Overall I’m happy I made the right choice choosing Ziegler Hyundai of Racine, great service!
Great customer service, communication, nice staff and I was very pleased with my experience with bringing my car here! If you have a Hyundai I’d recommend you bring it here for service and needs.
ER
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EDWIN R. from Zeigler Hyundai of Racine responded on 02/23/2022 06:52 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


SW
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Sylvia W.
Kenosha, WI
2022 Hyundai Tucson Hev
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022 Category: Service
Excellent
I just hav one complaint the vehicle is new and the oil pan is leaking however the servic dealership did tell me about the problem and they said they will notify me when a new oil pan is in so they can replace it. Thank God for honesty this place is awesome!!!
ER
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EDWIN R. from Zeigler Hyundai of Racine responded on 02/23/2022 06:50 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


BC
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Bruce C.
Kenosha, WI
2012 Hyundai Sonata
verified customerVerified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/21/2022 Category: Service
Oil change
Expectations not met
ER
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EDWIN R. from Zeigler Hyundai of Racine responded on 02/23/2022 06:50 AM

I apologize for any inconvenience this may cause and appreciate your understanding. Someone from my team will reach out to you soon. 


JC
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James C.
Slinger, WI
2021 Hyundai Santa Fe
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022 Category: Service
Oil Change
I arrived without an appointment and was taken care of quickly. Great service and back on the road in less than 1 hour from the time I arrived.
ER
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EDWIN R. from Zeigler Hyundai of Racine responded on 02/23/2022 06:49 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


MI
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Michael I.
Waterford, WI
2017 Hyundai Elantra
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022 Category: Service
60k checkup
Attentive, friendly, staff.. work done on time
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/21/2022 06:11 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

NL
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Nick L.
Oak Creek, WI
2012 Hyundai Tucson
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022 Category: Service
Nice Service
Thanks for a good service event
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/21/2022 06:10 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

MM
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Micha M.
Racine, WI
2020 Hyundai Elantra
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022 Category: Service
Great experience
Shout out to Billy and Adrienne are great. Thank you.
Micah
ER
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EDWIN R. from Zeigler Hyundai of Racine responded on 02/18/2022 06:41 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


Verified Customer
Milwaukee, WI
2019 Hyundai Accent
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022 Category: Service
Oil and Filter Change
Only thing I would have liked if a car wash was offered
EDWIN R. from Zeigler Hyundai of Racine responded on 02/17/2022 04:14 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


NC
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Nia C.
Racine, WI
2022 Hyundai Elantra
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022 Category: Service
Great Service!
When I came to get my car serviced for a oil change and to get a tire plugged. Everyone was friendly and very helpful.
ER
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EDWIN R. from Zeigler Hyundai of Racine responded on 02/17/2022 04:13 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


MC
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Madonna C.
Burlington, WI
2022 Hyundai Tucson
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022 Category: Service
Oil change
took my car in for scheduled oil change. everything done in a timely matter. And they washed my car
ER
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EDWIN R. from Zeigler Hyundai of Racine responded on 02/17/2022 04:13 AM

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are completely satisfied. Your satisfaction is our priority, we pride ourselves on our exceptional service. Thank you again


Verified Customer
Muskego, WI
2022 Hyundai Elantra
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022 Category: Service
Service advisor was great but the car has issues
Was offered a loaner car and that was great but car has ongoing issues that were not solved by repairs.

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2022 Category: Service
Ineffective repair
Annoying whistling at hwy speed from pass front window made worse by dealer replacement of window seal.
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/14/2022 07:33 AM

We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 884-7575 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

JL
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Jeffrey L.
Milwaukee, WI
2004 Hyundai Elantra
verified customerVerified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/13/2022 Category: Service
3 1/2 oil change is not acceptable. Price on website should be price charged
Website prices should be honored.
3 1/2 hours for an oil change is unacceptable. Updates on the repair status should be given to the customer.
Deliver on services promised.
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/14/2022 07:33 AM

We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 884-7575 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

CS
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Craig S.
Pewaukee, WI
2020 Hyundai Sonata
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022 Category: Service
Good, Fast Service
Had them perform the maintenance on my 2020 Sonata again. Everything was done in a timely manner. The Service personnel are friendly and helpful. The waiting room is clean and has everything you would need to wait.
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/14/2022 07:33 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

Verified Customer
Racine, WI
2022 Hyundai Tucson
verified customerVerified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2022 Category: Service
2022 Tucson repair
After a communication issue our problem was resolved to our satisfaction

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/12/2022 Category: Service
2023 Tucson
Love my new 2023 Tucson. Unfortunately a fuel injector blew 3 weeks after we bought new car.
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/12/2022 09:16 AM

We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 884-7575 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

CC
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Caryl C.
Waterford, WI
2020 Hyundai Santa Fe
verified customerVerified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2022 Category: Service
Oil Change and tire rotation
Took too long to do this service. Always have problems at this place.
I go here for the quality of the Hyundai and to make sure all my service
is done at the same place so is easy to look at if needed.
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/12/2022 09:18 AM

We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 884-7575 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

SG
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Stephen G.
Beach Park, IL
2020 Hyundai Palisade
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022 Category: Service
Service
Service was timely don’t wait long at all.
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Adrian B., General Manager from Zeigler Hyundai of Racine responded on 02/07/2022 09:43 AM

Thank you for giving us the opportunity in working with us a Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575
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