Just as the title states, while west herr & towne will sell you any pile of crap on the lot, these gu
ys wont, Greg even walked the lot with me and showed me the differences between the Jeeps he retails to his customers, and the ones in the back that he sends to auction because they don't meet his standards. AA+++
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All the folks there were very professional and personal, took the time to answer all my questions, an
d exhibited a lot understanding about my difficult situation. When my brake failed due to a fluid leak during my trip to the Lawrence area (from Syracuse, NY area), I talked with Sean and Ron about the problem. Their company was willing and able to work me into their busy schedule the very next business day. They even accommodated my desire to use Honda brake fluid during the service. Now I can safely drive back to Syracuse only one day later than planned.
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My salesman Keith was great. He was not trying to get over and he was straight on point with everyth
ing. No tricks or games. I can totally respect not wasting my time. In fact I totally appreciate it.
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I was told the car I purchased was damaged in their showroom. Freak accident. I appreciate the truth.
They also told me they replaced all the damaged parts with new parts. Not the truth. The glued together trim pieces are falling apart.
The repainted clear coat finish is coming off in sheets.
Their work is poor and they cut corners
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