The way they do business with people, provide & explain what are the problems with your vehicle. The
work is efficient & also provide a way home if the work takes long hours & pick you up when it’s done.
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I have been a customer with Rocco's for over 10 years and the reason why is because of their courtesy
and customer service. This week I inadvertently stopped by the shop toward the end of the day to see if someone could take a quick look at my Range Rover. One of the cameras was detached from its mounting bracket inside the front bumper. The garage was packed with cars and it was a busy time. I spoke to Daniel the garage manager and Chase the advisor and they glady took a look at the vehicle and immediately put it in the garage to see what could be done. In 15 minutes they had the camera fixed and gave me a thumbs up and sent me on my way back home. You can't ask for better attention and more importantly the willingness to please a customer. Thank you again for your continued great service and courtesy.
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Excellent Service, Reliability and Professionalism!
Aldo is amazing at his job and does it affordably, professionally and honestly. He is reliable and we
have always had a wonderful experience. He services all of our vehicles and we wouldn't go anywhere else. He does not up sell or up charge and try to con you into getting something you don't need. He is also courteous enough to work around your schedule. ?He truly is a unicorn!!! ?
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The staff carefully walked me through everything my car needed, making certain I understood the repai
r they were performing. It’s truly nice to have a professional customer based shop without having to travel to Dunwoody or Buckhead.
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