As a single woman with 2 jobs, I am thoughtful about where I spend my income. When I take my car to C
oopers and speak with Jason, I never question whether I am being given accurate information and fair pricing. Jason is thorough and knowledgeable. He takes time to explain the pros and cons of the services he recommends and is not hesitant to suggest waiting on an issue if he believes it is safe to do so. I feel respected and confident when I leave Coopers. Thank you, Jason! Similar to a fine dining restaurant or a good doctor, call in advance and reserve an appointment.
Purchased Used Ford Explorer - Positive Experience
I went to Kendall Ford in Marysville in a bind, needing a car quickly as I was preparing for a move.
Other dealerships had asking prices that were significantly over Kelley Blue Book and marked up basic accessories (like CD players and radios)... looking at you Honda of Bellevue. Well, I got to Kendall Ford and was immediately able to see my car of interest. The staff was incredibly friendly, let me take a nice test drive on the spot. Loved the car. It was in great condition, well cleaned, and had no defects.
Then came the negotiations, I came in with two viable alternatives and was straight up about cheaper cars with less mileage (older years / less features). Adam and the rest of the staff were reasonable and understanding of the fair market price. Got a mutually fair price, within Kelley Blue Book Range (which feels impossible these days) and a fantastic car for my roadtrip / move. Definitely would recommend Kendall Ford. MY ONLY criticism is the time it took to get to meeting with the financing department - but that was slightly a product of two other customers buying around the same time.
I took my car into the Garage today for some minor work. Everything was exceptional they worked me in
to suit my schedule. Dan the driver is always so polite and professional and right on time. Daniel the manager and all the other guys are always so courteous and friendly. I also felt they gave me a good deal. Thanks guys, see you again.
This group of Technicians are the best I’ve ever come acros! They actually put there all into there work 😊.
I couldn’t ask for a better! As a single mom other shops have taken me. this group goes above and bey
ond to make sure that your vehicle is safe to drive. As long as I’m in Washington, I will never take my vehicle anywhere else.great service.😊👍⭐️
I first came to the cars and coffee and was greeted and included and even given a free hat. I said th
at day, I'd give them my business. And when I decided on my roof rack that it was worth the trip to get it from them. I'm so happy I did and it looks great.
Woke up to a car that wouldn't start, after calling and speaking with Chris I towed it in on a Frida
y night. I was called Saturday at 9:00 am with a diagnosis and repair estimate. Car was fixed and ready for pick up latter that day. Awsome work Chris and Fernando! Thanks again