My truck was making noises in the area of the front brakes during hard stops. Cooper did a thorough
examination and took me for a test drive to identify the noise(s).
They went the extra mile to do me right and charged a very fair price. Honesty and professionalism are what I appreciate most, along with competent work. Cooper checks all the boxes.
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Purchased Used Ford Explorer - Positive Experience
I went to Kendall Ford in Marysville in a bind, needing a car quickly as I was preparing for a move.
Other dealerships had asking prices that were significantly over Kelley Blue Book and marked up basic accessories (like CD players and radios)... looking at you Honda of Bellevue. Well, I got to Kendall Ford and was immediately able to see my car of interest. The staff was incredibly friendly, let me take a nice test drive on the spot. Loved the car. It was in great condition, well cleaned, and had no defects.
Then came the negotiations, I came in with two viable alternatives and was straight up about cheaper cars with less mileage (older years / less features). Adam and the rest of the staff were reasonable and understanding of the fair market price. Got a mutually fair price, within Kelley Blue Book Range (which feels impossible these days) and a fantastic car for my roadtrip / move. Definitely would recommend Kendall Ford. MY ONLY criticism is the time it took to get to meeting with the financing department - but that was slightly a product of two other customers buying around the same time.
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I took my car into the Garage today for some minor work. Everything was exceptional they worked me in
to suit my schedule. Dan the driver is always so polite and professional and right on time. Daniel the manager and all the other guys are always so courteous and friendly. I also felt they gave me a good deal. Thanks guys, see you again.
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I have nothing but praise for this business, always honest and the workmanship is 2nd to none.
The s
taff here is friendly and Jocko is extremely knowledgeable.
This is the best place to bring your German car for any work it needs.
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I originally went in for a transmission check, as I was told by another shop that this was the proble
m. They took a look and found other issues missed by the other shop. They repaired these issues and now all is working great - no transmission issues now.
They also improvised a part needed, as Toyota did not carry this old part anymore.
Was extremely happy in all that they did (service guys were very friendly and helpful) and will be using them from now on.
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John and his team did a great job installing equipment from my prior truck! It’s nice to know that I
have a team I can always rely on to take care of not only the big stuff but the little stuff. I look forward to working with them all again soon!
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Woke up to a car that wouldn't start, after calling and speaking with Chris I towed it in on a Frida
y night. I was called Saturday at 9:00 am with a diagnosis and repair estimate. Car was fixed and ready for pick up latter that day. Awsome work Chris and Fernando! Thanks again
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