Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

351 Reviews

96% Would Recommend
Latest Review 13 days ago

Reviews


TS
Tom S.
Washington
Chevrolet Monte Carlo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Tom said the business provided fast and efficient service.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Bremerton Transmissions responded on 09/12/2018

Thank you Tom!


JS
James S.
Washington
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
James said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Bremerton Transmissions responded on 09/08/2018

Thank you James!!


TK
Thomas K.
Lakebay, WA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Another amazing experience at Bremerton Transmission
So I had another amazing experience at Bremerton Transmission. Had a faulty part installed, unfortunately, not their fault at all, just was a faulty part unfortunately, from the manufacturer. Went back, their tech (can't remember his name) SORRY, was quick to diagnose that it was a faulty part. They put me at the head of the line to get me back on the road, cause they know I'm new to the state and need my vehicle cause I can't get a ride. Erica, in the office is aways amazing, very professional and extremely knowledgeable about vehicle issues, she always recognizes me by name. I'm so glad to be new to a state and have mechanic's that I can go to and TRUST. Bremerton Transmission is definitely the place to go for your automotive issues. They are very hard working and most of all honest. Definitely the best place to go for your automotive needs.
Mike H., president from Bremerton Transmissions responded on 09/08/2018

Thank you so much for your thoughtful review Thomas!


BB
Bob B.
Washington
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Bob said the staff was responsive, explained the details well, did a good job, and made the experience easy.
This review was collected via phone interview by Customer Research Inc.

AP
Art P.
Longbranch, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
No power
Car ran but had no power to go up a small incline had it towed in and got the car back the next day.

SB
Scott B.
Bainbridge Island, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Scott said the business did a great job. They were on top of everything, keeping him up to date. They did everything they said they were going to do, in the time frame they said they were going to do it.
This review was collected via phone interview by Customer Research Inc.

MS
Marvin S.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Marvin said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Washington
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Mark said he was satisfied with the work, this business did it pretty quick and he was able to pick it up pretty fast.
This review was collected via phone interview by Customer Research Inc.

TM
Todd M.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Todd said the staff were helpful and explained the service, and answered his questions. They took the time to make sure that he understood.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Washington
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Brian said the business really helped him out without charging him a whole lot.
This review was collected via phone interview by Customer Research Inc.

CP
Cynthia P.
Washington
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Michael. He said that the place was very forthright about the service and finished one day earlier than they had stated.
This review was collected via phone interview by Customer Research Inc.

DZ
David Z.
Washington
Volkswagen Cabrio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
David said everything was great, He states the next day after leaving the lot he found a nail in one of his tires even though he is not absolutely sure he believes it might be from the lot and would like for them to be aware of that.
This review was collected via phone interview by Customer Research Inc.

RI
Rita I.
Washington
Subaru Impreza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Rita said she was pleased with how quickly they were able to get her vehicle repaired.
This review was collected via phone interview by Customer Research Inc.

LW
Lucas W.
Washington
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/28/2018 Category: Service
Lucas said he went in for his transmission, and they did not fix the issue. The customer service was good, but the vehicle service was not.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Washington
Pontiac GTO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Willian said the service was good, professional, and quick. The business kept him informed of everything.
This review was collected via phone interview by Customer Research Inc.

IB
Ian B.
Washington
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Ian said the staff kept him updated. They were friendly and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

DP
Dawn P.
Washington
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Dawn said the business did a thorough job and fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Amy. She said everything went smoothly, there were no complaints, the employees worked with them and the receptionist was very patient.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Washington
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jason said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Washington
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
David said Erika and the staff was great. They were honest, quick, and nice.
This review was collected via phone interview by Customer Research Inc.