Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

318 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


SM
Steve M.
Washington
Dodge Stratus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Steve said Erica was terrific on the phone. Erica was accommodating and she impressed him with her knowledge. The prices were fairly reasonable. The staff finished his vehicle on time. Overall he was pleased.
This review was collected via phone interview by Customer Research Inc.

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Spencer N.
Bremerton, WA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spencer said the service was prompt and the business provided an easy experience, overall.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Washington
Nissan Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Gary said the girl over the phone was very nice. After the service visit, he received the report back online and was very pleased with their service, overall.
This review was collected via phone interview by Customer Research Inc.

CT
Carrie T.
Washington
Chevrolet Venture
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Carrie said the staff was really friendly and informative. The front desk lady explained everything.
This review was collected via phone interview by Customer Research Inc.

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Bill S.
Washington
Ford Explorer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Bill said it's pretty good, he had a good experience and everything they said they would do they did. It was a decent price.
This review was collected via phone interview by Customer Research Inc.

PK
Patrick K.
Washington
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Patrick said the price was fair and the service was good.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Lexus GX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Seevice
Fast friendly service.

AF
Alex F.
Washington
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Alex said the employees provided really good customer service. They provided him visual aids on the work they were completing.
This review was collected via phone interview by Customer Research Inc.

SR
Sheryl R.
Bremerton, WA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Amazing Service
I took my car to Bremerton transmission for a second option, I'm so glad I did...They pointed out everything that needed fixed.. I would highly recommend this company to everyone..

TM
Todd M.
Washington
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Todd said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LK
Lauren K.
Bremerton, WA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Lauren said her visit was quick and easy. They didn't over charge her and they were nice.
This review was collected via phone interview by Customer Research Inc.

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Andrico R.
Bremerton, WA
Audi A5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
Service
Great service

BC
Bob C.
Washington
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Tim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Seabeck, WA
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Jeff said he was very happy with the business.
This review was collected via phone interview by Customer Research Inc.

LW
Les W.
Randle, WA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018
They always know who I am, very friendly and personable.
Never had a problem with the work done on my vehicle. If there is a problem they fix it, No question? They remember who you are and what vehicle you have and the work done on it. They get to know you the customer and your vehicle. I trust them with the work that is done and they don't charge an outrageous amount for the service they do.

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Steven N.
Port Orchard, WA
Chevrolet Impala
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/08/2018
Still not fixed after 5 visits
We took our car to have its transmission fixed in November they attempted to fix it but it continued to have the same issues as it did before we took it in they took the car for a few days said they could not recreate the problem so they could not do anything we then ended up going back again because the check engine light finally went on because it got so bad and they fixed it again same thing happened where just a short while later it's having the same problems and they say they can't recreate it so now we have spent 4000 dollars and over 5 trips to have this car repaired and it still is not functioning properly not to mention it has been a major inconvenience to be without the car each time it has to go to the shop it's usually there for a minimum of 3days we are very unsatisfied with the service from this shop

NB
Noah B.
Washington
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Noah said the business is friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.

DB
Dale B.
Washington
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Dale said the staff were very knowledgeable and easy to deal with. It was an all around good experience.
This review was collected via phone interview by Customer Research Inc.

KP
Kathy P.
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
quick appointment ! good results!
Erica got our van in quick to check the transmission! all works well! thanks for backing up the 3-year warranty!

DG
Devan G.
Washington
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Devan said he received fast and friendly service, the employees were easy to talk to.
This review was collected via phone interview by Customer Research Inc.