Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

457 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


AS
Alex S.
Silverdale, WA
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Alex said the staff members at this business were friendly and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

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Anthony D.
Port Angeles, WA
Chevrolet
Verified
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07/13/2018
Provided immediate repairs on my vehicle while out of town
While driving thru the parking lot in the Silverdale mall and going over a speed bump I dragged my vehicle's transmission selector rod and the car was stuck in second gear. I called Silverdale Transmission and even though it was within two hours of quitting time, they took my car in and performed a transmission service by removing and replacing the lower pan, fixed the shifter internal spring that had slipped out of the selector sprocket when I hit the speed bump. They went out of their way to get my vehicle in and get me back on the road so I could get back home about 70 miles away.

KM
Kelly M.
Poulsbo, WA
Volkswagen Jetta Wagon
Verified
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07/11/2018 Category: Service
Kelly said the staff did a very good thorough rundown of issues going on with the vehicle. He was just really impressed.
This review was collected via phone interview by Customer Research Inc.

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Chris T.
Bainbridge Island, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Chris said Rena was very knowledgeable and friendly. The overall staff was trustworthy.
This review was collected via phone interview by Customer Research Inc.

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Jesse E.
Sequim, WA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Jesse said so far the customer service has been great.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Port Ludlow, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
James said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

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carolyn K.
Silverdale, WA
Ford Thunderbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Carolyn said the business always does a good job. They are easy to work with. The business has a good reputation and the staff are honest. They don't tell their customers anything they don't need to know and she trusts them.
This review was collected via phone interview by Customer Research Inc.

GJ
Gale J.
Washington
Dodge Sprinter
Verified
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06/27/2018 Category: Service
Spoke Rebecca. She said the service was wonderful and the staff were great. She liked them. She was very happy with what they did.
This review was collected via phone interview by Customer Research Inc.

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Fred H.
Bremerton, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Fred said the staff completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Barbara M.
Kingston, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Barbara said she has been really pleased with the way she has been taken care of. The problem is not solved yet, but this business said they will take care of it. She had surgery, so it will be in July before she can bring the vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

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Edward M.
Silverdale, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Edward said he has used the business for over 20 years. They provide great service at a good price.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Silverdale, WA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Kevin said the staff at this business was very thorough, and they even checked his fluids.
This review was collected via phone interview by Customer Research Inc.

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Bob F.
Poulsbo, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Agnis. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Daniel L.
Delton, MI
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Daniel said he is confident in the abilities of the staff, he was not pushed into unnecessary services, and they were up front and honest. It is the best service he has ever had and it is all because of the staff.
This review was collected via phone interview by Customer Research Inc.

TS
Tanner S.
Port Ludlow, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Tanner said the service was good, fair and honest. The price the business initially quoted was the price he paid.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bremerton, WA
Toyota 4Runner
Verified
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06/01/2018
Friendly and quick
They have helped me with several cars at this point. From my totaled Subaru, to doing "thank you" work on my friends car while he was deployed. They explain everything that I dont understand really clearly

MH
Michael H.
Bainbridge Island, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Same owner for 30 years and Renee'!
These guys are great! Honest and thorough. They diagnose your vehicle first and then tackle what needs to be done. I came in my first time in April 2018 not knowing what to expect and fearing the usual run around. Renee' at the front desk explained their procedure and all went smoothly from then on. I came in thinking I needed a new tranny for my 2010 Ford F150 , it was running like S#%! and Renee' told me without any diagnoses done yet that there was good chance it wasn't my transmission at all.
I left the truck overnight and picked it up the next afternoon. It runs like a top !

MM
Mark M.
Seabeck, WA
Nissan Frontier 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Mark said this business was good. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

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Zach F.
Bremerton, WA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Zach said the business is almost perfect. They do good work.
This review was collected via phone interview by Customer Research Inc.

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Adam E.
Silverdale, WA
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Adam said the business made the process easy with no problems.
This review was collected via phone interview by Customer Research Inc.