Outstanding service! Very happy with the purchase of my car. I have purchased a few vehicles from oth
er dealers, and I have never received such amazing service! Marisa and Adreonna were extremely helpful, and they answered my questions! There was no pressure to purchase anything. I will definitely be back when it's time to upgrade. I cannot see myself going anywhere else!!!
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The staff is extremely polite & helpful.
They did a wonderful job putting on running boards….and th
ey did a good job. .
Thank you for treating us so well.
Margarete is very nice & professional.
My 2016 Hyundai presented with a mechanical problem last week. I phoned the dealership, service dept.
for assistance and told them what had happened. They were very helpful and asked me to have my vehicle brought in. I contacted a local towing service and my car was picked up and transported to Duncan in Christiansburg that day. I called the next morning to see what was going on and was informed that it was on their lot and would be serviced as soon as possible. I phoned the next morning to find out what was being done and was told it was having a new motor installed at that time, and that it was under an extended warranty and I would be able to pick it up soon. The young man I spoke with, Jose. was extremely polite and knowledgeable and made the process less stressful. I expect to pick my car up today and will leave further feedback on the finished product. In the meantime, I am impressed with the promptness and degree of assistance I have received. Thanks, Ralph
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Alex, our salesperson, was very informative on the SUV models and was friendly but not pushy at all,
which we appreciated. We took our time, checked other vehicles at other dealerships and finally bought from Cocoa Hyundai. Alex has followed up with us, again, without being pushy or intrusive! We are most happy with our purchase!
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I have taken my 2015 Hyundai Sonata Sport to the Wilson Count Hyundai Service Department for a few ye
ars due mainly to one very big reason: the Service Technicians are the best in the business.
Philip McDonald is a case in point. He is always welcoming, warm, and ready to get the necessary work doneon my vehicle.
He treats my 10 year old Hyundai as if it were his own. Philip is not only extremely knowedgable, he is forthright with his answers to my questions. He gently explains the good, the bad, the "what could happen," and the why things usually do happen. He holds nothing back in his appraisal and advice.
And then he swiftly moves & monitors my precious vehicle through the maintenance and work process. If something unexpected is found, Philip immediately sounds the alert as to the options, if any, that are available to me regarding this unexpected factor. I am never in the dark as to what is happening and/or needs to happen with my auto due to Philip's honest analysis.
If you own or are about to own a Hyundai, make certain to have your maintenance performed by the Wilson County Service Departpments' expert service technician, Philip McDonald, or a tech that he has trained. You will drive your Hyundai off the Wilson County Hyundai property knowing that you and your auto have been well and honestlty treated and maintained.
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My salesman Keith was great. He was not trying to get over and he was straight on point with everyth
ing. No tricks or games. I can totally respect not wasting my time. In fact I totally appreciate it.
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