Wilson County Hyundai


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

914 Reviews

ReScore Reviews‚ĄĘ (29)

ReScore
Overall Rating 4.7586169/5Overall Rating 4.7586169/5Overall Rating 4.7586169/5Overall Rating 4.7586169/5rating 4.7586169
Original
Overall Rating 2.27586/5Overall Rating 2.27586/5rating 2.27586rating 2.27586rating 2.27586
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Linda L. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Dealership"
The staff in the service department was excellent. Kept me up to date on repair. The sales room answered some questions I had promptly. I saw a car on the showroom floor I wanted. It was such a great deal. $13,000. down from $18,000, but couldn't afford it at this time. Boo hoo.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 01:37 AM
Keith H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ūüĎćūüėä"
ūüĎćūüėä
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:41 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/21/2017

I hope you are enjoying your Veracruz, they are great cars and fun to drive. I would like to thank you for the opportunity to be your service provider and taking time out of your busy day to complete this survey and great comments. I understand there are lots of choices when it comes to your Hyundai's service. Wilson County Hyundai is honored to have you in their family and know we will always respect your time, being your one stop shop for all your automotive needs. We look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Dennis E. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire Repairs"
Great Service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 04:34 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/20/2017

Hello Dennis
Thank you so much for the opportunity to be your service department and completing this survey. Wilson County Hyundai is your one stop shop for all your automotive needs. We look forward to your return visit.

Randy Jackson
Parts and Service Director
615-444-5564
HERMAN B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good job guys and gals"
You all putting the customer first in everything you do !!!ūüėä
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:44 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/17/2017

Hi Herman
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Michael J. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and friendly"
I always go here. like the prices. like the people
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:07 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/17/2017


Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Service Manager is great, girls do a good job would suggest anyone needing service to go to Wilson County Hyundai
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:53 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/16/2017

Thank you for the opportunity and look forward to your return visit.

Randy Jackson
Parts and Service Director
615-444-5564
Jonathan B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Florida Anchor"
The employees make this place great! People like Tina, in the Service Dept., who is always helpful and friendly!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:35 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/14/2017

Hi Jonathan
Thank you so much for the opportunity to be your service provider and completing this survey. We look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
PETER H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
Excellent
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:56 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/14/2017

Hello Peter
It is always a pleasure to assist you in your automotive needs for your Santa Fe. Thank you for taking time out of your busy day to complete this survey and the great comments. Wilson County Hyundai is here for all your automotive needs, we are your one stop shop for maintenance and repairs. I hope you have a safe and Happy Thanksgiving, and we look forward to your return visit. 

Randy Jackson
Parts and Service Director
615-444-5564
Wayne H. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and very helpful"
Friendly and very helpful
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/13/2017 02:35 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/13/2017

Hi Wayne
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wilson County Hyundai Is The Best!!"
The service department is awesome. Everyone goes out of their way to be helpful and the work is always done on time and correctly. I love this dealer!
Vehicle: 2002 Hyundai Accent
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/13/2017 10:54 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/13/2017

Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Lisa B. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"1st service rating"
Overall service was great! Friendly staff and quick service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/13/2017 03:52 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/13/2017

Hi Lisa
Thank you for taking the time to respond back to us informing us of your recent visit.  We work hard to ensure every customer receives just the same positive experience you experienced on your visit.  Training and customer satisfaction are two of the areas we focus daily with our team.  We hope to see again soon for your next maintenance service and earn that 5th star.

Randy Jackson
Parts and Service Director
615-444-5564
Robert G. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Everything was taken care of
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/12/2017 06:01 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/13/2017

Hi Robert 
I hope you are enjoying your Elantra, they are great cars and fun to drive. Wilson County Hyundai wants to thank you for taking time out of your busy day to complete this survey and the opportunity to be your service provider. We are your one stop shop for all your automotive needs and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Louis S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Service representative did an outstanding job
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 05:21 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/13/2017

Hi Louis
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your provider department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Beautiful people. Great service"
I like the coffee . And there are faster service
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 10:41 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/13/2017

Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Got the work done in no time at all
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/10/2017 07:28 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/13/2017

I hope you are enjoying your Sonata, they are great cars and fun to drive. I would like to thank you for the opportunity to be your service provider and taking time out of your busy day to complete this survey and great comments. I understand there are lots of choices when it comes to your Hyundai's service. Wilson County Hyundai is honored to have you in their family and know we will always respect your time, being your one stop shop for all your automotive needs. We look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly"
Great value, friendly caring staff
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 04:27 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/11/2017

Thank you for the opportunity to be your service provider and taking time out of your busy day to complete this survey. Wilson County Hyundai’s team strives to be the very best in customer service and appreciates the great comments. We look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Jeanette M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Reliable Service"
Friendly staff set up appointment and maintenance performed on schedule. Found valid issues that needed to be addressed and brought them to my attention.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:26 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/11/2017

Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service provider  and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Jeremy G. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Great staff in the service department! Send me coupons and I will drive from Hendersonville.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 01:01 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/10/2017

Hi Jeremy
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. If you don't receive any coupon before your next service needs,  just let us know and I will guarantee you will be applied our best coupon price.We appreciate the opportunity to be your service provider and look forward to your next visit. 

Randy Jackson
Parts and Service Director
615-444-5564
Priscilla C. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wilson County Hyundai service department rocks!"
Always friendly, helpful and willing to answer any questions you have.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 09:21 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/08/2017

Hello Priscilla
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Yvonne L. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Latham"
Have had excellent service for years, love the Equuus! Sorry it has gone!
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 11/05/2017 12:58 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 11/06/2017

Hello Yvonne
Thank you so much for the opportunity to be your service provider for your Equus and taking time out of your busy day to complete this survey. Even though the Equus name is gone , Genesis has the all new  G90 that is the upgraded, updated and renamed, I am sure you will love. When you are ready we will be more then happen to show you the experience of the new Genesis line. Your Wilson County Family is looking forward to seeing you again.

 

Randy Jackson
Parts and Service Director
615-444-5564
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