Jeff F. & Julianne at Crest Collision are nothing short of AMAZING! I bought a Honda (HONDA WAS NOT P
URCHASED AT CREST, IT WAS PURCHASED IN G.A.) about 11 months ago. Upon trying to insure it through a new company I found out the car was sold to me with "frame damage". The frame damage was not disclosed to me upon sale, it also was not on the Carfax, so, I had no idea the extent of the damage or even where the damage occurred. After being turned down by numerous collision shops Jeff F. took the time to listen to what my husband and I were saying and promptly made an appointment for me to have my car inspected. Jeff gave us the most conclusive picture he could about the current state of my vehicle so that we could make the most educated decision possible concerning our next steps with the car. I am so thankful to Julianne & Jeff for taking the time to hear that we were not looking for a guarantee, but rather a full picture from a professional about my vehicles state of being. Thank you, thank you, thank you for your time, knowledge, and integrity. You have earned a lifetime customer!
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Overall, pretty good but not great and maybe not worth.
Again, I just want the bill to be cheaper and I was quoted a much lower bill with other body shops. O
ne body shop in particular has excellent ratings, and I’ve seen first-hand how pristine they leave vehicles after repairing them. The quality here at continental collision is good, but not great and likely not worth the premium price. Again, for $1000 repaint and polish, I at least expect for reassembly to be done perfectly (properly).
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The group at Pro-Auto were friendly and made the whole repair process easy. They communicated with my
insurance and also provided consistent updates on my vehicle progress. The finished repairs when they said they would and my car looks brand new! I would highly recommend to anyone needing repairs.
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The customer service was fantastic. Very kind and helpful. They helped me evaluate my options and com
e to a solution. The end product, my Subaru looked just as it was before the little debt incident. They do a fantastic job.
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