I brought my car in this morning because of a recommendation from a friend. I heard squeaking in my b
rakes. I left the car there and they were kind enough to drive me home. A couple of hours later I got a call that there was nothing wrong with my brakes, and they would pick me up and bring me back so I could pay a small fee for them checking the brake linings. I had had some surgery on my foot and therefore needed the back-and-forth chauffeuring although I was prepared to ask a friend. So My review really says honesty and kindness is always the best policy!
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I really appreciate that I can take my 2013 Mini Cooper to 1st Ave. European and when I pick it up a
few days later all of the annoying "warning" lights are off and she seems "good as new"... I find the entire staff helpful, professional and highly competent.
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As usual, I'm a satisfied customer, and I've kept coming back for the last 20 years. My two now-elde
rly cars are still in excellent, dependable shape. due to the good care they've received at IAS. Thank you.
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Today is mh first day going there but he seems to know wat hes doing and very nice and friendly
and was very uofront and and explained everything very clearly
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I'm very pleased with recent auto service. Got the job done efficiently, well, and delivered when th
ey said they would. As a bonus, and of great convenience, is their transportation to/from office. Tory is professional and trustworthy. Another happy customer!
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I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
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