The lovey gal Pauline is why I’m giving this survey , she’s always helpful and has been since I’ve be
en servicing my car. Also she calls me AFTER my oil change to make sure everything’s fine. WHO DOES THAT!? Pauline @ windward does ⭐️⭐️⭐️⭐️⭐️
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I had an appt to replace my battery as a Jiffy Lube told me i needed a battery back in Dec. ; i was g
reeted by Efrem my service advisor who was friendly efficient & checked me in ; i went to the waiting room that was clean & had cold drinks , coffee etc…. after tests done Efrem let me know they tested my battery & seemed ok but wanted to do another test to be sure & came back after 2nd test to let me know i did NOT need a new battery & the multi point inspection showed nothing needed. This saved me $500! I was impressed with the service & honesty displayed & highly recommend this dealer.
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3610 E. Thousand Oaks Boulevard
Thousand Oaks, CA 91362
4.5
(1,784 Reviews)
ReScores™(74)
AN
Things wet right
I called Westlake Hyundai this morning about the recall for the ignition on my 2017 Sonata.
I was ad
vised that they'd call me back...which happened a half hour later ..they wanted to know when would I like to bring it in ...I repled today (Saturday).. they said fine.. a half hour later I
parked the car at Westside Hyundai and 1 hour an 40 minutes later I drove my clean washed repaired Sonata home. Great professional service. thank you!
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Great workers and friendly staff. Brittany is normally who always takes care of me. She always super
friendly and always make sure I’m taken care of
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I have always had a very pleasant experience bringing in my Hyundai to the service department and bec
ause of that I will continue to come back.
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I purchased my new vehicle recently. Jacob Thielke was my sales person and he did an extremely job.
He was knowledgeable, helpful and went out of his way to make my experience excellent. I love the new car. I highly recommend this dealership and Jacob.
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