Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

1477 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 3.8648627/5Overall Rating 3.8648627/5Overall Rating 3.8648627/5rating 3.8648627rating 3.8648627
Original
Overall Rating 2.40541/5Overall Rating 2.40541/5rating 2.40541rating 2.40541rating 2.40541
88% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
Midlothian, VA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
The costumer service
They were friendly and helpful. They did a great job!!!!
ZACHARY M. from Pearson Hyundai responded on 08/14/2018

Good afternoon, we always appreciate hearing good things! We're glad to see we can get your vehicle taken care of. We look forward to seeing you next time and have a great evening!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

SE
Sal E.
Ronkonkoma, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
My review
Curtious and efficient!
ZACHARY M. from Pearson Hyundai responded on 08/14/2018

Good morning and thanks for the review! We are happy to hear the kind words. I'm glad to hear your experience was a good one. We look forward to seeing you next time and have a wonderful day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

MS
Mark S.
Midlothian, VA
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
great people
gets the work done on time
ZACHARY M. from Pearson Hyundai responded on 08/13/2018

Good afternoon, thank you for the review! We strive to get your vehicle taken care of in a timely manor. We look forward to seeing you next time and have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

Verified Customer
Richmond, VA
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Great experience
Pearson is thorough
ZACHARY M. from Pearson Hyundai responded on 08/13/2018

Good morning, we appreciate the review. We strive to make every visit a great one. We look forward to seeing you next time and have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

PS
Paul S.
Richmond, VA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Personalized Service
Everyone on Staff is always Professional and Friendly.
The Service Staff Always explain everything in detail!
ZACHARY M. from Pearson Hyundai responded on 08/13/2018

Good morning, we are always glad to hear your visit was a good one, we look forward to seeing you next time and have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

PW
Patricia W.
Midlothian, VA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
....
Prompt service
ZACHARY M. from Pearson Hyundai responded on 08/13/2018

Good morning, thanks for taking the time to leave the review! We appreciate the great review and look forward to seeing you next time. 

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

RS
Randy S.
Richmond, VA
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Professional
Pearson's Hyundai service dept. does a fine job-- not always the most congenial folks, but professional.
ZACHARY M. from Pearson Hyundai responded on 08/10/2018

Good afternoon, thanks for taking the time to leave the review. Sorry to see we didn't hit our five star goal! If there is anything we can help you with to improve your visit please let us know. Have a wonderful weekend.

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

GT
Gayle T.
Richmond, VA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great customer service!
Great service, reasonable appointment availability, and professional service agents were prompt in assisting me. Excellent experience.
ZACHARY M. from Pearson Hyundai responded on 08/10/2018

Good afternoon, as always we are happy to hear we were able to get your Tucson taken care of. We look forward to seeing you next time and have a wonderful weekend!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

JT
Joann T.
Midlothian, VA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Recent service
service dept great as usual
ZACHARY M. from Pearson Hyundai responded on 08/09/2018

Thanks for taking the time to leave the review, we strive for the five star review every visit. We look forward to seeing you next time. Have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

NH
Nini H.
Richmond, VA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great Dealership
I love Pearson Hyundai. They always make sure they explain everything and inform me of the issues or things necessary to keep my car in top condition. I never feel taken advantage of at Pearson, the service guys are always willing to help get you the best deal.
ZACHARY M. from Pearson Hyundai responded on 08/09/2018

Good morning, we are always happy to hear great comments and feedback! We focus on keeping the customer informed about what their vehicle may need. We look forward to seeing you next time and have a great day!  

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

Verified Customer
Powhatan, VA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Customer service
Great customer service
ZACHARY M. from Pearson Hyundai responded on 08/08/2018

Good morning, it's always great to hear we did a job well done. We go all out to make sure every customer has the best service possible. We look forward to seeing you next time! Have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

SN
Siedha N.
Richmond, VA
2011 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Good job
Thanks for fixing my car.
ZACHARY M. from Pearson Hyundai responded on 08/07/2018

Thanks for taking the time to leave the review, we strive for the five star review every visit. We look forward to seeing you next time. Have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

RW
Ronnie W.
Chesterfield, VA
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
greatemployees
Very good company
ZACHARY M. from Pearson Hyundai responded on 08/07/2018

Good afternoon, thank you for completing the survey. We strive for the five stars every visit, we look forward to seeing you next time and if there is anything you need please let us know and have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

Verified Customer
Chesterfield, VA
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Just a oil change
Everything went well.
It was a oil change.
ZACHARY M. from Pearson Hyundai responded on 08/07/2018

Good evening, thank you for completing the survey. We strive for the five stars every visit, we look forward to seeing you next time and if there is anything you need please let us know and have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

AF
Audrey F.
Powhatan, VA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Everything was wonderful
wonderful
ZACHARY M. from Pearson Hyundai responded on 08/07/2018

Thanks for taking the time to leave the review, we strive for the five star review every visit. We look forward to seeing you next time. Have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

MR
Maria R.
Chesterfield, VA
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Excellent Customer Service
I purchased my Tucson from Hyundai many years ago. I have been pleased with service that was provided.
ZACHARY M. from Pearson Hyundai responded on 08/06/2018

Good morning, it's always nice to hear when you do a good job! We strive to make every visit a great one. We look forward to seeing you next time and have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

Verified Customer
Amelia Court House, VA
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2018 Category: Service
Good
I have had no problems here in the years I've been dealing with them
ZACHARY M. from Pearson Hyundai responded on 08/07/2018

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 star review in the future. Have a wonderful day.

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

TB
Theresa B.
Midlothian, VA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
i buy all my cars there and they all ways treat with respect.
none
ZACHARY M. from Pearson Hyundai responded on 08/06/2018

Good morning, Thanks for the great review! We are always glad to see a happy customer. We look forward to seeing you and your husband again soon.

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

FR
Frank R.
Goochland, VA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Survey for service on 2018 Sonata
The tech got me in and out in a good time.
ZACHARY M. from Pearson Hyundai responded on 08/06/2018

Good morning, thanks for the great review. Its nice to hear about your visit and we're happy to hear it was a pleasant one. We look forward to seeing you next time.

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com

NP
Natalia P.
Glen Allen, VA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Routine service
Professional service. No wait to be served. Oil change completed in a timely manner. The best part of the process was the online appointment process. Easy and efficient.
ZACHARY M. from Pearson Hyundai responded on 08/03/2018

Good afternoon, thank you for completing the survey. We strive for the five stars every visit, we look forward to seeing you next time and if there is anything you need please let us know and have a great day!

Thanks,
Zach McQuaig
Pearson Hyundai
Red Team Advisor
(804)276-0300
Zachmcquaig@pearsonhyundai.com