Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

411 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


GW
Gina W.
Virginia
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Gina said she was extremely pleased and satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JC
Jeremy C.
Keswick, VA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jeremy said the staff always does a great job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

SS
Shenika S.
Richmond, VA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Shenika said the service was prompt and the customer service was amazing.
This review was collected via phone interview by Customer Research Inc.

GV
George V.
Midlothian, VA
Mercedes-Benz GL-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
George said he was happy with the service. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Virginia
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Michael said he was happy with the overall experience. Upon picking up his vehicle after he left the lot he noticed a 5-6 inch scratch on the driver side door that was not there prior to dropping his vehicle off for repairs. It was very disappointing.
This review was collected via phone interview by Customer Research Inc.

BH
BERT H.
Midlothian, VA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Consummate professionals
Eurotune has provided excellent service for my Land Rover on multiple occasions, and now I’ve turned to them for all the service and maintenance of my GMC Yukon. I’ve found the entire staff, especially Service Manager Khalid, to be unfailingly honest and straightforward when discussing my auto problems and solutions. They work hard to accurately identify the problem right the first time, and then resolve it as economically as possible without cutting corners. They do excellent work, stand behind it, and are excellent communicators throughout the entire repair or service process.

AM
AUDREY M.
Richmond, VA
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Honest and
I have brought both my cars to this shop and they did a great job of diagnosing the issues and fixed them satisfactorily. Thanks for a great service !

Verified Customer
Richmond, VA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Very skilled technicians
It’s a relief to find a place where the technicians, front desk, and customer are able to communicate to fix a problem.

RR
Rudolph R.
Virginia
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Rudolph said the staff did excellent quality work.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Richmond, VA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Chuck said the friendly staff does the work timely, well, and relatively inexpensively.
This review was collected via phone interview by Customer Research Inc.

ML
Malcolm L.
Midlothian, VA
Mercedes-Benz E500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
European technology
As usually Great Service

AG
Antonie G.
Virginia
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Antonie said the service was good.
This review was collected via phone interview by Customer Research Inc.

KL
Keandra L.
Midlothian, VA
BMW X6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Keandra said they have good customer service and do a good job.
This review was collected via phone interview by Customer Research Inc.

GS
Gail S.
Richmond, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Gail said the employees solved her vehicles problem.
This review was collected via phone interview by Customer Research Inc.

WR
Wilcox R.
Chester, VA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Headlight bulb replacement
Continuing impeccable service!!!

CM
Cheryl M.
Richmond, VA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Cheryl said the business provided her with thorough service. The staff asked a lot of questions to make sure they understood her issues fully. They completed her vehicle maintenance in a timely manner and at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

DF
Daniel F.
Richmond, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Spoke with Nancy. She said, they always have good luck here.
This review was collected via phone interview by Customer Research Inc.

SR
Sylvia R.
Virginia
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Sylvia said the business staff had excellent customer service.
This review was collected via phone interview by Customer Research Inc.

LH
Linda H.
Midlothian, VA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Linda said everything with the business was fantastic and she will be returning.
This review was collected via phone interview by Customer Research Inc.

AJ
Alexander J.
Richmond, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Alexander said this business had good customer service. They were on time with the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 411 in total