Adam treated us very well and I was well surprised by our visit and buying experience. The dealer sur
charge over MSRP was quite high and I'd go to other dealers if they have the inventory.
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3531 Southwestern Boulevard
Orchard Park, NY 14127
4.8
(2,615 Reviews)
ReScores™(5)
KC
Great service department
This was the first time using Towne Mazda service, Towne has a very cool feature that they send you a
text message video showing what they are working on at the moment. Towne explains all the work they have completed. All the work completed in a timely manner.
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David Kim was an absolute professional. He stayed in direct contact with me and provided continuous u
pdates during a 5 month period. He made sure that I got the exact vehicle I wanted with the hard to get exterior and interior colors. Top notch team which I highly recommend!
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Incredible service all the way around. We can’t say enough about him & we love our G70 Prestige Spor
t 3.3t… such a fun, beautiful car! Thank you, Tony!!
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Quick turn around time and great customer service!
A big thanks to Towne MINI for it's excellent customers service! As a single parent and a one car hou
sehold having a courtesy car relieves so much of the anxiety when my car needs repairs. Sending me a detailed list with pictures of needed repairs and answering all my silly questions made my experience that much easier. And the free inspection to identify possible upcoming normal wear repairs helps with prevention of further issues. Definitely worth the 2hr drive ?
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Carolina, one of the managers, and Will were fantastic. They assisted me in locating the specific Gen
esis I was searching for, which was quite challenging. Will Howard, the salesperson, was not only friendly but also displayed professionalism and efficiency. Despite traveling from Pennsylvania, the journey was worthwhile. Although we encountered a hiccup in the purchase process, they exerted considerable effort to resolve the issue. Their dedication truly demonstrated their care for customers.
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Fisnik was great. Good communication and no surprises when I arrived to finalize the purchase. Fair
trade offer on my G70 and best price on GV80 that I could find. I'd use this dealership for service/maintenance if I lived closer and will have no problem driving down there again to purchase my next Genesis. Good people. Much better experience than I have had with other Genesis dealers in the past.
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Osha is a wonderful salesperson! She puts her heart out there and listens to what you want/need. She’
s super friendly and knows her vehicles well! I’m almost ready to buy another car and I’ll be asking for Osha!
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No excuse for not servicing my car when Gorges makes it so easy. Flexible appointment schedule, compl
ete explanation of what is necessary and congenial professional staff. I actually look forward to my Volvo appointments. Now there are even healthy snacks and really good coffee!
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