My son has a 2020 Chevy pickup with a Duramax 6 cylinder diesel. It was serviced at a local Chevrolet
Dealer for oil, lube , and filter. Approximately 3 weeks later, we wanted to check the oil level. We found the oil dip stick was not inserted completely into the motor, and in fact was hanging out eleven inches or more. Oil had sprayed underneath the hood and all around the engine bay area. There was a very thick goo substance that was silver in color everywhere.( local to dip stick tube and near areas)
I immediately called Dan at Repair Rite advising him of the situation. He said If I could get the truck to him, he would look at it ASAP. I got the vehicle to him approximately 4:40 pm, yesterday. Dan came out and looked at the vehicle and came up with a plan of repair which was excellent. He cleaned up engine bay area, changed oil twice, cleaned out thick goo from dip stick tube, and found the Dealer had reinstalled a cracked/torn gasket on the oil pan drain plug. (Wow Dealer-THANKS) This repair was completed by noon today! Dan and his team went above and beyond expectations. These guys rock , are honest, and reasonable in price. They have earned my business for life. Please, if you need any repair , give Repair Rite in Eagan a call.
As usual, Z-Tech was ready for me on time. The routine service work on my Toyota RAV4 was done promp
tly, with a full explanation of the work done and recommendations going forward.
I have been a customer since 1995 and have never had a better experience.
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The entire staff was very friendly and helpful. They explained any problems they found with my car an
d there was no pressure from the employees. I'll definitely return in the future.
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I had an appointment for an oil change. Upon arrival I requested that they check a slow tire, not sur
e if they would be able to get it done last minute.
No problem! They found a leak in the bead seal, fixed it and got the oil change done in about 40 minutes.
These guys NEVER recommend unnecessary upsell jobs.
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Called APC Tuesday afternoon before they closed, dropped the car off after hours in their secure key
drop, and had the car back by the end of the business day on Wednesday. Thank you for peace of mind and communication that is second to none. You all rock at APC! Thank you!
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I’m always greeted by Dan JR our a member of the crew and they listen to the concerns I’m having with
my vehicle and then offer potential solutions and then schedule that same day or very quickly. I don’t think I’ve every had a vehicle there more than two days. Reasonable costs compared to dealerships, way more friendly, and much faster.
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