Read a number of online reviews and GM Elite sounded like the shop where I wanted to get my Sierra’s
brakes diagnosed and fixed—I was right. Kris was great—detailed the diagnosis, gave me fair pricing, and communicated with me through the whole process.
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Great service. Ian quickly diagnosed the issue, handled the warranty replacement, and had my car read
y for pickup in no time. Professional, honest, and efficient. Highly recommend.
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I showed up on a Saturday with a fuel injection issue as well as another issue. I wasn’t fed any BS h
e gave me my options and was willing to provide expert assistance with any option I chose. I had them do the work and they were done in a couple hours. It wasn’t too costly and they were very nice.
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My car had to be towed in. They were able to fit me in. The starter had to be replaced. I, also, had
issues with something getting clogged in the a/c system. They took it apart. They were not able to find the issue though when they put it back together it fixed the issue and they didn’t charge me for it since he didn’t know if he really fixed it. I appreciate the honesty. I would recommend them for sure.
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Angela was great made me feel at home my service was done on time Mike did a great job informing me o
f what my vehicle needed I will use royson for all service needed for my vehicle you can trust them to be honest.
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I knew it was time for service when that familiar rumbling started underneath my car. For me, it felt
as if everyone was looking and pointing at my car with judgment and condemnation(mostly in my mind). That’s when Chuck and his team of guys went to town and took care of my exhaust problem. They are credible and thorough and affordable. All the consumer wants is trustworthiness, and that’s what West Automotive provides. Thanks guys for another great job!
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