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AUSTIN HARMON

SALES MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(25 reviews)
87

LR
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Loudetta R.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customer Verified Customer
10
Category: Sales
Awesome I couldn’t love jeremy more
Inspirational and just all around a wonderful experience I will definitely be recommending Cronin Hyundai to everyone I know!!!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LV
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Linda V.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customer Verified Customer
10
Category: Sales
2022 Elantra Lease
The dealer was fair and took care of me. No need to haggle over price.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


JC
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Julia C.
Somerset, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customer Verified Customer
10
Category: Sales
Easy experience without the usual hassle
Wayne and Jay made the whole experience easy without being pushy at all. Wayne listened to what I wanted and needed in a car and let me take the lead in making my purchase. Jay made the paperwork a breeze and I am loving my Kona!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Richmond, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customer Verified Customer
Category: Sales
Love my Tucson
Great experience! Would tell anyone that I know to go the this dealer for their car needs!
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:27 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Great Experience
Friendly sales staff. No pressure to buy. Informative and fair prices.
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:27 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Shelbyville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
7
Category: Sales
Santa Fe
I have issues with the Santa Fe I purchased and the way things were handled. I will say that the manager is working with me. For this reason I am changing my score. I am scheduled to go back to the dealership in a few days. The manager had a suggestion that will most probably take care of the 2 main issues I have. I greatly appreciate that he is working on the problems with me.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2021
5
Category: Sales
Buying a car
I would highly recommend that when you tell someone your budget, that they respect what you had advised them. It is really not nice to recommend for you to test drive a vehicle that is not in your budget. If I could go back, I would have second thoughts of buying from a company/manager that thinks it’s ok to do this.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/07/2021 02:56 PM

Hello Carrie, 

I really appreciate your review however it is not 5 out of 5 stars.  We have ordered a new seat cushion for you, we hope that fixes the issue.  Could I possibly send you the survey again and you could possibly rescore because it is bringing down our average of 5 stars quite a bit?  I am really sorry that this issue has happened and I promise we will do our best to fix it.  Thanks so much,  Stephen Curtis, Hyundai Center Leader, scurtis@croninautos.com 859-885-1000

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/20/2021 04:42 AM

Thank you for your feedback and we are striving to improve every day.  

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:23 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Lexington, KY
2021 Hyundai Sonata Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
Category: Sales
Great customer follow up
The sales force at Cronin has checked in with us several times since we purchased our car to see if we were satisfied.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2021
Category: Sales
Friendly Staff without the high pressure sales
The buying experience was very positive and we weren’t pressured to make a decision. We were given a very aggressive offer for our trade in and the dealership made us a great deal on our lease.
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/15/2021 03:15 PM

Thank you for your response and we look forward to helping in the future if needed.  Thanks.  Management

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/18/2021 01:58 PM

thanks for your review.  We appreciate your feedback.  Please give Stephen Curtis a call at 859-885-1000 at your earliest convenience.  thanks, 


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