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SureCritic / Hyundai Dealer / Atlantic Hyundai / CHRIS KEARNEY
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CHRIS KEARNEY

Service Advisor
Atlantic Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(22 reviews)
73

Reviews of CHRIS KEARNEY

Verified Customer
Bohemia, NY
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
service
professional treatment the wait seemed a bit long . Satisfied with the work done, no complaints
ERIKA D. from Atlantic Hyundai responded on 03/01/2022 09:28 AM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Christophery Kearney for all of your future service needs.

Employees worked with
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CHRIS KEARNEY
Service Advisor
Verified Customer
West Babylon, NY
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Service
all went well with service.
personal we're polite , well aware of customer wants . And worked to solve their problems .
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2022
Service Type: Maintenance
5
Category: Service
The visit was so so
bad communications repair Tec .
ERIKA D. from Atlantic Hyundai responded on 02/28/2022 02:20 PM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

 

Employees worked with
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CHRIS KEARNEY
Service Advisor
GB
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Geoffrey B.
West Islip, NY
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
10
Category: Service
Polite and courteous service
Services were completed and inspected for other possible issues, fixed required repairs and made accommodations to order parts needed to do other pairs. Told me they would call when parts were available. They also called days later to ensure I was satisfied with my services and satisfied all my concerns politely.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/01/2022
Service Type: Repair
7
Category: Service
Need parts to complete
Surprised the dealership didn't have the parts needed to complete a repair on a 6yr old car.
ERIKA D. from Atlantic Hyundai responded on 02/01/2022 02:13 PM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

Employees worked with
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CHRIS KEARNEY
Service Advisor
JH
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Joinel H.
Islip, NY
2018 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Misdiagnosis and false infoprovided
I had my car checked I October as it has been burning oil and the check engine light had been on for about 5 or six months and my local mechanic could not figure it out. I advised that the car was burning an excessive amount of oil and my mechanic could not figure out why. Atlantic Hyundai told me it was the oil pan since there was no oil in the car and quoted over $900. I then had my local mechanic replace this in November. Still no change in the check engine light. Due to Covid related issues, I had to continuously delay my appointments and returned to the location today. I was quoted $175 for just the diagnostic. I then asked why am I being charged $175 now and I wasn’t charged in October and also received a misdiagnosis. The advisor the advised me that I wasn’t charged as Atlantic Hyundai changed my oil pan. I explained to him that that was false information. I paid another auto shop to complete the work in November. I left my car at the location for them to figure out what was going on and why this information was in their system. I was called when my car was “done” no diagnostic, no reason why this false information was in their system. And no resolution to their misdiagnosis from October.
ERIKA D. from Atlantic Hyundai responded on 02/19/2022 05:00 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

Employees worked with
avatar
CHRIS KEARNEY
Service Advisor
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