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Connor L

General Manager
Overall Rating
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(7 reviews)
57

ES
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ERIC S.
Winston Salem, NC
1986 Porsche 928
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2025
verified customerVerified Customer
10
Brake fluid flush and refill Porsche 928
Customer oriented attitude and service
All communication was professional and courteous
Work was done as expected and a detailed review was provided
Carmine C. from Carmine's Import Service responded on 10/25/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to hear that our customer-oriented approach and professional communication hit the mark. We believe that a detailed review is just as important as the work itself, so we're glad you found it valuable. If you ever need our services again, we’re here to help—whether it’s for your car or just to chat about the latest industry news. Thanks for choosing Carmine's!


CT
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CHRIS T.
High Point, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2025
verified customerVerified Customer
10
Excellent knowledgable staff
This is the second time I have used Carmine's and the work is done professionally, at a reasonable cost. What more can you ask for from your import car mechanic. I am always pleased because my car works, as promised, when I get it back.
Carmine C. from Carmine's Import Service responded on 10/03/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It sounds like we’ve hit the nail on the head with our service, and we couldn’t ask for more. Knowing your car is working smoothly when it returns is music to our ears! Here’s to keeping those import engines purring like kittens. We’re here whenever you need us!


SH
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Steve H.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2025
verified customerVerified Customer
10
Mercedes Repair
Carmine’s handled the service and repairs on our Mercedes quickly and professionally. Communication was very good throughout the process.
Will recommend and use again
Carmine C. from Carmine's Import Service responded on 09/22/2025 09:37 AM

It's fantastic to hear that Carmine's took good care of your Mercedes and that the communication was top-notch! We like to think of ourselves as the "mechanics with a communication degree," so it’s great to know that our efforts paid off. We appreciate your recommendation and look forward to being your go-to team in the future!


Verified Customer
Kernersville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/19/2025
verified customerVerified Customer
0
AVOID
AVOID this place like the plague.

I brought my car because I thought I needed the brakes done. After the inspection it came back the car needed rear brakes, a new battery, an oil leak, and a few other problems. It would be ove $2000. I bolt from the RR tire was stripped during the inspection and they don't want to be responsible for it. I went to another mechanic and it turns out I don't need the brakes done yet, the battery is only 3 months old, there is no oil leak and they caused damage to my car of over $300.00. Avoid this place as they are not honest.
Carmine C. from Carmine's Import Service responded on 09/23/2025 06:16 AM

Maria Bernardez, we're sorry you had a bad experience with your Subaru, but we’re looking into the inspection and damage issues you mentioned. Just so you know, we didn’t touch your vehicle’s wheels—our courtesy brake check doesn’t involve that. We aim to keep customers happy and trusted, and it’s a shame you feel otherwise. Since you’ve brought up legal action, we can’t engage further or assist you at this point. Thanks for letting us know.

Employees worked with

DC
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DANA C.
Kernersville, NC
2017 Mercedes-Benz S550
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2025
verified customerVerified Customer
7
Repair cracked front wheel
Repair cracked wheel and Replace both front lower rearward control arms and Perform alignment.
Carmine C. from Carmine's Import Service responded on 09/14/2025 09:40 AM

We appreciate you taking the time to share your experience with us. It sounds like you had quite the to-do list with the cracked wheel and control arms. We're glad you trusted us with your vehicle and hope it’s running smoother than ever now. If there's anything more we can do or if you have further thoughts, feel free to reach out. Here’s to safe travels ahead!

Employees worked with

AW
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ANGEL W.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2025
verified customerVerified Customer
9
Great work
Your customer service and work you guys do is excellent...I have had two cars that Carmine's has done work on and I have never any issues...Keep up the great work
Carmine C. from Carmine's Import Service responded on 09/09/2025 09:35 AM

We're delighted to hear about your positive experience with our customer service and the quality of work on your vehicles. It's always a pleasure to know we've kept your cars running smoothly. We appreciate your support and commitment to Carmine's Import Service. Rest assured, we’ll keep the engines running and the smiles coming!


Verified Customer
Kernersville, NC
2019 Tesla S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2025
verified customerVerified Customer
10
Nice work. I love their new loyalty rewards program.
Glad the loyalty rewards program is back. There is great opportunity for savings and also great benefits that are included. Thanks guys!
Carmine C. from Carmine's Import Service responded on 09/05/2025 09:38 AM

We’re delighted to hear that you’re excited about the return of our loyalty rewards program! It’s always great to have a chance to save and reap some fun benefits along the way. Our team is committed to making sure you get the most out of your experience with us. Keep an eye out—there's always more to discover! Your feedback really keeps us motivated.

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