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Dominick Logan

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 reviews)
85

EW
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Erin W.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
verified customerVerified Customer
Category: Sales
Stress free experience
from start to finish the entire car buying process was very easy. At no point was I overwhelmed or frustrated. The staff at Rosen Hyundai was amazing.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:44 AM

Thanks for the review Erin. I'm glad you got to experience our amazing services here at the Algonquin Rosen Hyundai! Thank you for your business.

Employees worked with

RS
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Roberto S.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
verified customerVerified Customer
Category: Sales
My new Hyundai????
Just bought my new Hyundai from Mr. David Gonzalez, this is the 5th car my family buys from him and will continue to recommend him to friends and family! Thank you Hyundai for having such great talent??
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:02 AM

Roberto, thank you for such a wonderful review.  We love to have repeat customers and I'm glad David is always there to help you! Thank you very much for your continued business, we appreciate it!


Verified Customer
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customerVerified Customer
Category: Sales
No pressure to buy
Everything was done right
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 10:38 AM

Hi there, thanks for the review. I'm glad to hear most things were better than expected! Please let us know if you have any further questions about your vehicle. Thank you, we appreciate your business!


AS
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Adrian S.
Crystal Lake, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
Category: Sales
Friendly staff
The nice people make sure your needs are met
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2021
Category: Sales
Yes
Nace personal
Recommended
Dominick L. from Rosen Hyundai responded on 05/15/2021 09:35 AM

Adrian thank you for the review! We always strieve to give our customers a 5 star experiance, were sorry we missed the mark. We are always working to get better.  

Employees worked with

GB
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Guenther B.
Mchenry, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2021
verified customerVerified Customer
Category: Sales
Satisfied
Friendly, curtious staff, explanation of
Cockpit with all it's features well done
By Jennifer
Recommended
VERONICA R. from Rosen Hyundai responded on 04/29/2021 10:20 AM

Thanks for the review.  Enjoy your new Santa Fe!

Employees worked with

KC
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Kjeld C.
Marengo, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2020
verified customerVerified Customer
Category: Sales
One year of searching.
It took almost a year of searching and waiting to pull the trigger. Being this is our 1st new car purchase in 40 years we did a lot of internet and talking to people to get ideas of service, safety and quality. Many of our local dealerships were eliminated right there. Safety issues were a major concern and Hyundai won out with what I consider should be standard items and they were with Hyundai. The 2nd item for me was service at the dealer, again Rosen fit the bill with excellent service.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:00 AM

Hi Kjeld, thank you for the review.  I'm glad you had such a great experience with us here at Rosen Hyundai!  Is there anything we could have done differently to earn the 5th star rating?  Hope to hear from you soon, We appreciate your business!


Verified Customer
Algonquin, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2021
verified customerVerified Customer
6
Category: Sales
Love my new Hyundai but disappointed in unmasked staff.
As anticipated the process took over 4 hours. Normally, this is to be expected and customers just have to accept and plan accordingly, however, during the spread of Covid 19 and variants to date, the civic duty of all citizens would be be adhere to the recommendation to mask up if not vaxxed. This was NOT evident as being followed at this. This is unacceptable more-so for a consumer business that meets for extended periods of time in close proximity of clients, some of who can are in highest risk age range. This issue raised stress and anxiety levels for me since I unknowingly sat within 18 inches from an unmasked and unvaxxed service rep for over 20 minutes two times through out the process.
VERONICA R. from Rosen Hyundai responded on 08/09/2021 11:06 AM

Sorry to hear about these issues.  They have been addressed and a manager will reach out to you.


Verified Customer
Sycamore, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
Category: Sales
Sales
Buying a car was stress free. Service was excellent. I was able to test drive the car I was interested in and for paperwork started right away. They took the time to make sure to get the best deal for me.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2020
Category: Sales
Buying a car
Friendly and prompt to help you. Buying a car, they made sure to negotiate so I had the best deal.
Recommended
Dominick L. from Rosen Hyundai responded on 08/27/2020 11:35 AM

Hi! Alicia my name is Dominick Logan I am the General Sales Manager here at Rosen Hyundai.  I want to first say thank you for your business and I hope that you are enjoying your new car.  We here at Rosen strive for excellence and we always want to see how we can do better.  We recieved your review of our dealership which you scored us a 3 out of 5 and I just wanted to see what re differently so we can get better.  Please let me know at your convenience. Thanks!   (224)249-3637 you can also text if you like. 

Dominick L. from Rosen Hyundai responded on 08/29/2020 07:52 AM

Thank you! 

Employees worked with

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