2020 Hyundai Tucson Reviews - Verified Owners

Category Summary

(Avg. out of 10)

Reviews

4.7

(2083 Reviews)

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Michael P.

2020 Hyundai Tucson

09/04/2025

Catastrophic Engine Failure at 67,000 Miles

My 2020 Hyundai Tucson's engine died at just 67,000 miles. Hyundai denied my warranty claim, citing "lack of maintenance" even though I provided service records of oil changes I preformed myself. They asked for photos of odometer taken during oil change. They denied my claim when I didn't have any—an impossible and ridiculous requirement clearly designed to let them evade responsibility for their defective engines. Don't just take my word for it. A quick search reveals numerous class-action lawsuits over Hyundai's faulty engines. This is a known, widespread problem they refuse to address honestly. The warranty is a marketing gimmick. It was useless when I needed it most. I am now facing a multi-thousand dollar engine replacement on a four-year-old car. I will be filing complaints with the Better Business Bureau (BBB) and consulting with an attorney. Learn from my mistake: avoid Hyundai.

Hyundai Motor America responded on 09/04/2025 10:09 AM

Hello Michael,

We are really sorry to hear about your experience with your 2020 Tucson. We recommend you to contact our customer care center at (800) 633-5151 for further assistance. Thank you.

LISA V.

2020 Hyundai Tucson

Verified Owner

05/08/2025

Verified Review

I love my Hyundai Tucson

I have owned 2 Hyundai vehicles over the past total 20 years with minimal problems. A good mechanic who helps you make sound decisions about your car care is essential. I had the transmission replaced at 100,000 miles based on the mechanic recommendation. That car was still going strong after the trans was replaced at188,000 miles! I sold it and bought a new Hyundai Tucson and I'm planned to drive this car hopefully at least 185,000!

Recommended

Dianna M.

2020 Hyundai Tucson

Verified Owner

07/09/2024

Verified Review

I like it. Still getting used to it after 1yr.

I like driving it, it’s economical and comfortable once you get in my problem is the driver seat is too low and there’s no way to adjust its height. I am handicapped and have poor mobility, so this is not a good feature for me. Overall, I would raided an eight out of 10 prior to this Tucson. I drove a Toyota Highlander. I prefer the Highlander, however there’s a considerable difference in price dependability about the same

2020 Hyundai Tucson

Verified Owner

11/06/2023

Verified Review

My New Car

I like my car That is all I want to say. If I had known it would take this long I would Not have taken the surbvey. sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Recommended

KEVIN M.

2020 Hyundai Tucson

Verified Owner

07/23/2023

Verified Review

Vehicle has been very dependable

Vehicle has been very dependable only complaint is ive come out in The morning and back gate has been open has only happened a few times but is concerning. I like all the option on the ultimate model. Love the heated and cooled seats and the heated steering wheel and adjustable front seats

Recommended

TYANA S.

2020 Hyundai Tucson

Verified Owner

07/22/2023

Verified Review

A reliable vehicle with excellent purchase value. Easy to handle. Sometimes seems to drive itself. Minimal maintenance history. Getting parts can be challenging but this is due to shipping issues. Overall excellent vehicle

Recommended

Carlos t.

2020 Hyundai Tucson

04/19/2023

Safety features failure

I purchased a 2021 Tucson , one of the safety features i like are the anti collision sensor as well of the 7 air bag on the interior, unfortunately i was in a accident which results in a total loss, believe it or not non of the airbags was deployed and the anti collision sensor in a medium sensitivity was not working as well. I would not recommend the brand at all. After inspection by Hyundai ingeniers they said that everything works normal lol even with the physical and obvious results. Please think twice before to decide to buy those brand. Also check the recalls that they have are a lot , and some of them related with safety features.

NANCY C.

2020 Hyundai Tucson

Verified Owner

04/12/2023

Verified Review

Wonderful

Wonderful experience Would definitely return. Highly recommend Hyundai if looking to purchase. Friendly staff. Love the vallet service for service. Very convenient. Currently considering purchasing 2nd vehicle

Recommended

JERALD C.

2020 Hyundai Tucson

Verified Owner

04/01/2023

Verified Review

Made a poor choice

Hyundai has proven itself to be unsupportive of their design and vehicles they sell. The recent debacle with the ignition switch weakness to theft is sufficient to demonstrate this is an inferior brand.

Hyundai Motor America responded on 04/03/2023 08:04 AM

Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc

LAVERNE B.

2020 Hyundai Tucson

Verified Owner

03/25/2023

Verified Review

Fun

Tuscan is very good with gas mileage, short and long distance. It drives very smoothly. The transfer between gears is easy and smooth. The best part of the car is the digital speed reader, seeing the actual speed make it better to drive.

Recommended

Patricia G.

2020 Hyundai Tucson

Verified Owner

03/25/2023

Verified Review

I purchased two Hyundai Tucsons for my two teenage kids. I liked the safety features, electronics, and the warranty. The cars were a good choice for new drivers. Disappointed with the brevity of the Blue link subscription and website functionality. The subscription lapsed and I could not renew via website.