Business Solutions

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Ed Provencal

Service Advisor
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 reviews)
100
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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Quick and easy
I’m looking to purchase a vehicle and brought it in for an inspection to make sure I wasn’t going to pay to much for what I’m getting into helpful staff looked at the car for me and let me know what needs to be fixed right away and what needs to be done in the future very good information
Greg B. from Midas of Farmington responded on 02/26/2022

Thank you for your review . I am glad we provided a good service experiance for you and look forward to providing the same quality experiance in the future.
Greg Brown Midas of Farmington

Employees worked with

WS
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WILLIAM S.
Farmington, CT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
review
Manager was very considerate and fair. He went out of his way to accommodate
me. I couldn't be more happy or satisfied with the 50 dollar credit he offered me for my complaint. It's nice to see in this day and age that a customer is listened to by a company and offered a resolution to their problem.
Employees worked with

WS
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WILLIAM S.
Farmington, CT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
review
Manager was very considerate and fair. He went out of his way to accommodate
me. I couldn't be more happy or satisfied with the 50 dollar credit he offered me for my complaint. It's nice to see in this day and age that a customer is listened to by a company and offered a resolution to their problem.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/21/2022
7
replacing headlight bulb
Service overall was fine. However the headlight bulb I purchased was pricey. I did not anticipate the cost being that high.
Greg B. from Midas of Farmington responded on 02/22/2022

I appreciate you taking the time to do a review. I spoke with your wife and would like to offer you your next oil change on us for the dissatisfaction of last visit. I have issued you the free oil change and look forwarfd to see you in the future. If you have any further questions , concerns or issues please dont hesitate to rech out to me @ 860-269-5580.
Greg Brown at Midas of Farmington

Employees worked with
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