Business Solutions

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Greg Brown

Shop Manager
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(15 reviews)
80
Send a Message to Greg

JG
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JONATHAN G.
Farmington, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2022
verified customer Verified Customer
10
Overall opinion
Somewhat quick for what I’ve had done very polite every employee is very nice and helpful
Greg B. from Midas of Farmington responded on 04/01/2022

We appreciate the review . Please feel free to call me to discuss what we could have done to recieve a 5 star reveiw from you , if you have the time 860-676-0140 Greg. We cannont improve with out feedback . Thank you again
Greg Midas of Farmington

Employees worked with

GO
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GLORIA O.
Farmington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
verified customer Verified Customer
10
new tires
Would not go anywhere else and I highly recommend mides.. My family also uses their service...
Greg B. from Midas of Farmington responded on 03/31/2022

We appreciate your kind words and all your business . Glad we have give you quality service and you continue to use our services . Its truly our pleasure to service you and your family .

Greg Brown Midas of Farmington

Employees worked with

JB
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JAMES B.
Farmington, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2022
verified customer Verified Customer
8
Excellent work. Too much upselling
Went there for brake shoe replacement. Was compelled to buy expensive additional parts and services tripling my bill.
All work was done very well and my old car should last 3 of my lifetimes.
Greg B. from Midas of Farmington responded on 03/28/2022

Don thank you for the feed back . I appreciate the 4 star review and would like to speak to you further regarding your your recent visit concerns. Thank you for your business and taking the time to do the review .

Greg midas of Farmington

Employees worked with

SL
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SHERRI L.
Unionville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
verified customer Verified Customer
10
Great service
For the 5 years I have going to this location. All staff have given great, friendly service. Greg and his team provide detailed service with explaining items found needing future attention or replacement while thoroughly checking my car. These are also shown to me which I really like seeing what they are talking about.

Discounts available were shown to me which saved me on the new tires I needed.

As my oil changed into more repairs needed and I had be home for a home service repair person, I was provided a ride home. Along with a pick up once my car was done.

I will always have my car serviced here.

Thank you for giving fantastic service.

Sherri Lafreniere
Greg B. from Midas of Farmington responded on 03/28/2022

Sherri I appreciate the very kind words . I am so glad you are happy with the service we have provided and will continue to give you . It have been our pleasure so service your car and we truly appreciate your loyalty . 
Greg Midas of Farmington


Verified Customer
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
verified customer Verified Customer
10
Had car issues with front end on a trip back to NC.
The staff fixed our issues and went out of the way to get us back in the road . Very happy with them.
Greg B. from Midas of Farmington responded on 03/26/2022

Very happy we were able to help in a timely manner. Glad you got back on the road safely.

Employees worked with

VP
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VINCIENT P.
Bristol, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2022
verified customer Verified Customer
10
Great Service
My nephew was in Florida and he called me because his neighbor noticed a flat tire on his car in the driveway….he asked me if I could bring it to Midas. Greg informed me that because the vehicle was All-wheel drive that he could not just replace the ONE tire…he said I would need to purchase at least two rear tires. He did not have them in stock so he ran up towards the airport to bring tires back because I told him that I was leaving for Rhode Island that afternoon. He went far Above and Beyond. Thank you for your excellent service.
Greg B. from Midas of Farmington responded on 03/12/2022

Thank you for the very kind words . I appreciate you taking the time to write it . I am glad your trip went well and safely . I look forward to seeing you for all your future needs.
Greg Brown
Midas of Farmington

Employees worked with

BJ
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BETTY J.
Farmington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
10
Great place to take your vehicles!
I always have great service at this Midas. Greg is a pleasure to work with, he carefully explains needed work, helps prioritize repairs, is knowledgeable and professional and, along with his excellent staff, makes going there a positive experience.
Greg B. from Midas of Farmington responded on 03/01/2022

Betty thank you for the great review , I do appeciate it . Im  glad you had a great experiance . We look forward to servicing you and your family for all your service needs.

Greg Midas of Farmington

Employees worked with

Verified Customer
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
verified customer Verified Customer
10
Friendly, quick and thorough!
I received a response to my online request quickly. Once I dropped off my car I received a detailed breakdown of the worked required within a half-hour. After a call to discuss the priced and timing, my work was completed within the timeframe and price discussed. The entire experience was smooth and I would not hesitate to recommend them.
Greg B. from Midas of Farmington responded on 02/25/2022

Truely appreciate your stellar review and the time you took to do it. I am glad we preovided an excellent service experiance from start to finish. We are also glad you would reccomend us. Thank you again.

Greg Brown Midas of Farmington

Employees worked with

Verified Customer
Avon, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
verified customer Verified Customer
10
Quick and friendly service
Greg provided top-notch customer service. The mechanic who worked on my car was also very quick and efficient. My family has gone to this location for oil changes for years and we all will continue to do so, as they make it quick, easy, and affordable.
Greg B. from Midas of Farmington responded on 02/25/2022

Thank you for taking the time for the review. We strive for an efficiant and customery friendly experiance. We truely appreciate our customers and are looking forward to service your vehicle in the future.

Greg Brown Midas Farmington

Employees worked with

JS
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Jon S.
Unionville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
10
Windshield wiper fix
Great service
Carlos C. from Midas of Farmington responded on 02/23/2022

Jon, Thank you so much.

Employees worked with

Verified Customer
Bristol, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
Building engineer
Very professional crew courteous and respectful
Greg B. from Midas of Farmington responded on 02/22/2022

Thank you for taking the time to do a review . We strive to give every customer a quality experience. I'm glad we succeeded in you case .
Greg Brown Midas of Farmington

Employees worked with

Verified Customer
Unionville, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2022
verified customer Verified Customer
0
Quoted 1000$ for windshield wiper motor…
I was quoted 1000$ for a windshield wiper faulty motor replacement. he told me the part was going to be 635… I told the manager that’s ridiculous. He said the cost of everything has gone up. I called Volkswagen dealership in canton, i gave them my vin number and they had a windshield wiper motor for 297$I called him back to tell him the price I got, and he said they were giving me a rebuilt one, that’s why it was so cheap. Which was not true at all. I bought the part and easily installed it myself through YouTube videos. I was a loyal customer but I’m done with Midas. Ridiculous.
Greg B. from Midas of Farmington responded on 02/22/2022

I would love to speak with you further regarding the issue , as per my voicemails I have left you. Please feel free to call me at your earliest oppurtunity . 860-269-5580 MIDAS OF FARMINGTON . Greg Brown

Carlos C. from Midas of Farmington responded on 02/23/2022

Jon it was apleasure talking to you about this issue.
You were right the part price quoting was wrong our IT TEAM  fixed it yesterday.
So sorry to cause you stress.
Thanks for agreeing to rescore the review.

Employees worked with

MS
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MARLENE S.
Farmington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customer Verified Customer
10
Excellent service
Greg did a great job diagnosing an ongoing electrical problem with my Ford Escape.
Greg B. from Midas of Farmington responded on 02/18/2022

I greatly appreciate your kind words and you taking the time to do the review. Im glad we fixed your complaint and we look forward to see you with for future service needs.
Greg Midas of Farmington

Employees worked with

EP
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Ewa P.
Unionville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
10
Helpful Professional Quick
Manager Always Very Helpful Friendly Recomending Safe Way Fixing Car Very Quick Service
Greg B. from Midas of Farmington responded on 02/15/2022

We appreciate your kind words , we strive to give an exectional experiance.
Greg at Midas of Farmington.


Verified Customer
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
10
Excellent service
Quick friendly and easy experience
Greg B. from Midas of Farmington responded on 02/11/2022

I appreciate your feedback and 5 star reveiw.  I look forward to seeing you for your service needs. Greg B. store Manager

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