Business Solutions

ED

ERIC DUKE

Parts and Service Director
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2 reviews)
100

RF
gravatar
Robert F.
Keystone Heights, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customer Verified Customer
Category: Service
Service department
Assurance of better attention to customer questions and understanding
Recommended

RF
gravatar
Robert F.
Keystone Heights, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customer Verified Customer
Category: Service
Service department
Assurance of better attention to customer questions and understanding
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2021
Service Type: Repair
Category: Service
Service
Purchase of vehicle great, still not convinced about the service department, mixed words from service personnel and owners manual. Things needed 7500 miles and 10000 miles??
Recommended
Karl "Bucky" B., Service Manager from Parks Hyundai of Gainesville responded on 06/03/2021 07:08 AM

Thank you for filling out our survey. We're sorry that your service experience wasn't perfect. We'll be in touch with you to assist.

Karl "Bucky" Buchwald
Service Manager
(352) 372-4251
kbuchwald@parksofgainesville.com
luciano n. from Parks Hyundai of Gainesville responded on 06/07/2021 06:55 AM

We want to thank your for taking the time out of your day to speak with me regarding your last service vist here at Parks Hyundai of Gaineville. We are happy to inform you your profile has one redeemable complimenty Deluxe Service wash Detail which includes cleaning of the exterior and vaccuming interior of your vehicle. Once again we would love to thank you for taking the time out of your day to speak with us and Rescore us.  


Verified Customer
Gainesville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
The customer service is great!
Recommended
ROBBI D P., SERVICE MANAGER from Parks Hyundai of Gainesville responded on 07/20/2020 04:48 AM

Thanks for the great review and being a great customer

Robbi D. Peace
Service Manager
Parks Hyundai

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