HD

Hayden Deever

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13 reviews)
69

FB
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FREDERICK B.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2023
verified customer Verified Customer
10
2024 Tundra Platinum Purchase
Kudos to Viaime and Hayden for providing prompt and superb service. Vaiaime was very helpful in assisting us with what we were looking to buy. She provided us with what were available and those in transit with the options/packages we specifically communicated. When we decided to reserve one of the Tundras in transit, she kept us informed and updated a few times a week on the status. The dealership also offered us a good deal for the purchase and for our trade-in.

Hayden was the sales consultant that worked with us with completing the purchase related documents when our new Tundra arrived, and also prep the Tundra for our receipt. We were impressed by his professionalism and patience as we navigated through the ID.me app to get my military discount. It was refreshing to experience that there are still dealerships that are not pushy and are hassle-free and are there to assist and provide the best service to its customers.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/30/2023 02:47 PM

Thank you for taking the time to share your experience with us Frederick. We strive to provide outstanding customer service and are delighted that Viaime and Hayden were able to assist you. We are so pleased that you found our staff and dealership helpful, and we are proud to be able to offer you a great deal for both your purchase and trade-in. We appreciate your business and wish you many happy miles in your new Tundra.

Lynn Quiding
Customer Service Representative
3602535403

HM
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HOLLY M.
Cascade Locks, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customer Verified Customer
10
Exceptional
They truly made the car buying process “EASY”!! Shout to Hayden and the finance guy for making it so simple!!
Kerrie K., Service Manager from Vancouver Toyota responded on 10/05/2023 03:21 PM

Thank you, Holly, for the great review. We are so glad to hear that Hayden and the finance team made your car-buying experience so easy. We are always happy to help and ensure our customers have the best, most stress-free experience possible. We appreciate you choosing McCord's Vancouver Toyota!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

ML
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MALYNN L.
Ridgefield, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customer Verified Customer
10
Amazing experience!
New Toyota 2021 RAV4 owner and new to Toyota in general (old Ford owner). I have been looking at RAV4’s in general for a few years. From the test drive experience, to the customer service and the whole buying process, I am so happy and know I made the right choice, if you can, have Hayden help you! One of the best customer service experiences I’ve had! Thank you Toyota!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/25/2023 09:38 AM

We are so pleased to hear that you had a wonderful experience at Vancouver Toyota! Our team takes great pride in providing top-notch customer service and we are glad to hear that Hayden was able to help you make the right choice. We value your business and thank you for choosing us.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

MG
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MATTHEW G.
Troutdale, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2023
verified customer Verified Customer
10
Great Customer Service
We started the day off only wanting to test drive cars to make sure of what we wanted and a possible trade in at some point. We walked out with a new car! Fell in love with the car we test drove, and the manager made us a great deal on our trade in. Now we have an a beautiful new car, don't have to hassle with selling a car, and a return customer!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/13/2023 05:15 PM

Thank you for such a glowing review, Matthew! We are thrilled that you drove away from Vancouver Toyota with a brand new car! We are so gratified that you found the car that you wanted, and that our team was able to make you a great deal on the trade-in. We hope you enjoy your beautiful new car and that you will continue to be a loyal customer.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

MD
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MARK D.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2023
verified customer Verified Customer
10
Outstanding Performance!
Hayden and Nate combined their efforts to make our purchasing experience of our new Highlander amazing! Hayden took tremendous care of us from the moment he met us right up until we drove away with our new car. Nate was amazing throughout as well! I won’t hesitate to recommend your dealership to friends and family. Thanks again for a wonderful experience!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/30/2023 10:36 AM

Hi Mark,
Thank you for sharing your experience while working with Hayden and Nate in our Sales Department.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

GM
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GARVIN M.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2022
verified customer Verified Customer
10
Great buying experience!
We were treated with friendship and respect throughout the process. This was the best dealership experience we have ever had that wasn't handled completely through the internet. The Highlander we purchased was spotless inside and out when we picked it up. Very happy with all aspects of the purchase.

JM
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JULIE M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customer Verified Customer
10
wonderful sales people
I had a wonderful experience inspite of having to go back the next day to get my discount I had arranged with Luda for not buying at Beaverton Toyota. Hayden didn't know about the discount and forgot about it until I got home. Hayden did a wonderful job showing me how my car worked and set my car up with the Apps the next day when I came in so they could rewrite my paperwork.
My only complaint is with finance the second day when I went back so they could rewrite my paperwork (I paid cash for my car) they pulled my credit ranking. They didn't do it the first day when I gave them a check for the full amount. I wish they would have warned me so that when I got home I wouldn't have alerts from my credit cards).
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 10/06/2022 11:29 AM

Hi Julie, 
I am glad to hear that Hayden and Luda is sales came through in the end for you. I hope you are enjoying 
your new ride. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

IC
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IRINA C.
Vancouver, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2022
verified customer Verified Customer
5
Service level 3 or 4
I was not really pleased with the salesman, he didn't answer my phone calls, and also I had the impression that he was not really interested in selling the truck that we wanted.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 09/09/2022 09:28 AM

Hi Irina, 
I will have someone from my Sales Customer Relations contact you to discuss your experience.
Sincerely,

Lynn Quiding
Customer Service Representative
Service
3602535403
Employees worked with

TR
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TIMOTHY R.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2022
verified customer Verified Customer
10
Great experience! Loved it!
Great staff and low pressure environment which made me very comfortable making my purchase. Would come back for next car!
Employees worked with

BK
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Briana K.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
10
Category: Sales
Honest, Straight Forward, & Friendly
I had such an amazing experience purchasing yet another car from Toyota. The staff that helped me were awesome. Straight forward, honest, friendly, and fast! :) This was my first time purchasing a car by myself and the overall experience was just awesome. So thank you.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/11/2022 05:01 PM

Hi Briana, 
Thank you for sharing your purchasing experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

SS
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SUZANNE S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customer Verified Customer
10
Positive experience
My salesperson Hayden was amazing. He has the patience of a saint as I wanted to look at several different cars and took a good time deciding which one I wanted. Hayden gave me the pros and cons of each vehicle without trying to influence my decision. He offered solid advice based on experience and knowledge when I asked. I ended up with a car I really like and purchased a service plan to cover it for 100,000 miles or till 2028. How much sweeter can it get?
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 03/14/2022 05:11 PM

Hi Suzanne, 
Thank you for sharing your experience working with Hayden.  We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customer Verified Customer
8
Excellent Customer Service
The sales team made my buying experience painless. Kudos to Hayden for helping me get the car model I wanted. The process didn’t take long, unlike my previous experiences with other dealerships. Special thank you to the Finance team as well. They were thorough and clearly explained all documents.
Kerrie K., Service Manager from Vancouver Toyota responded on 03/14/2022 05:36 PM

Congratulations on your new vehicle! We appreciate the opportunity to provide you with a quick, painless, and thorough experience. 

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

MM
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MARK M.
Tacoma, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2021
verified customer Verified Customer
8
Buying a new RAV4 hybrid
Everything was great - but the hard sell at the end for the add-on maintenance and other packages was off-putting. But that’s how dealerships make their big money, right?
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/22/2021 04:27 PM

Hi Mark, 
Thank you for your review of our Sales Department.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
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