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SureCritic / Hyundai Dealer / Jim Ellis Hyundai / JACQUAN JONES
JJ

JACQUAN JONES

SERVICE ADVISOR
Jim Ellis Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(22 reviews)
57

Reviews of JACQUAN JONES

Verified Customer
Decatur, GA
2012 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customerVerified Customer
8
Category: Service
Customer Service
Top marks to Jacob: very responsive and proactive in terms of communication and explanation.
Employees worked with
JJ
JACQUAN JONES
SERVICE ADVISOR
JW
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Joyce W.
Atlanta, GA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service experience
Very friendly. Repair was completed very well and on time. Thank you.
QUINCY M. from Jim Ellis Hyundai responded on 01/17/2022 05:13 AM

Thank you for your positive feedback. We look forward to seeing you again!!

 

Employees worked with
JJ
JACQUAN JONES
SERVICE ADVISOR
MG
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Monica G.
Atlanta, GA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
0
Category: Service
This rate is just for hype service I received from the advisor Jay Jones.
This facility is so desorganizad and again the only help I received was from Mr. Jay. I’m still have the same problem I had when I brought the car for the first time.
Employees worked with
JJ
JACQUAN JONES
SERVICE ADVISOR
Verified Customer
Decatur, GA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Service
Quick... courteous..fixed the issue and informed me of a recall I hadn't been aware of as well. I did not purchase my vehicle from the dealership but they treated me as a valued customer.
QUINCY M. from Jim Ellis Hyundai responded on 12/27/2021 07:27 AM

Thank you for your positive feedback. We look forward to seeing you again!!

 

Employees worked with
JJ
JACQUAN JONES
SERVICE ADVISOR
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