Business Solutions
SureCritic / Beaverton Hyundai / JOHN ARMSTRONG
JA

JOHN ARMSTRONG

Beaverton Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(27 reviews)
72

Reviews of JOHN ARMSTRONG

SA
gravatar
Samara A.
Portland, OR
2022 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
verified customer Verified Customer
Category: Sales
Everyone is there to help you, you'll walk away with the best deal!
I didn't expect to get a new car when I went 2 weeks ago, I just wanted to know how much they'd offer for my 2016 Sonata. Everyone did the very best to help me and I walked away with a 2022 Kona! I'm coming back in a few years to get another car!
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2021
Category: Sales
Buy your next car there, you won't regret it!
Everyone will be there to help you get the best deal, honestly everyone went above and beyond. Just keep in mind that the bank approval might take between 2-3 weeks, so call to follow up. Other than that, I LOVE MY CAR and I'm going back to buy a new one in a few years.
Recommended
DAVID M M. from Beaverton Hyundai responded on 07/05/2021 10:20 AM

Very sorry for the communication breakdown! Tarek, our Finance Director will be reaching out.

Employees worked with
JA
JOHN ARMSTRONG
MH
gravatar
Mark H.
Bay City, OR
2021 Hyundai Kona Ev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2021
verified customer Verified Customer
Category: Sales
Poor vehicle prep.
Good sales experience, terrible vehicle prep.
Recommended
MLADEN Z., General Sales Manager from Beaverton Hyundai responded on 03/16/2021 01:03 PM

Good afternoon Mark, 

First off, thank you for taking the time this morning to chat with me about your experience.  As stated when we discussed it, by no means do I ever want a disconnect from start to finish in regards to our sales process.  

Please let me know what it takes to have the chance of earning a re-score and providing you with the 5/5 service that you originally deserved.  This survey, while providing important information to me on the process, also truly impacts John as it is his personal report card.  

I'm happy to assist in anyway that I can to help not only us as a dealership improve and grow, but also make sure that John has a chance for a perfect survey as well. 

Thanks Mark and I look forward to hearing from you.  PS - I have to send you this email twice due to the 2 surveys, so apologies for that! 



Mladen Zoranovic
General Sales Manager
Beaverton Hyundai
503-641-2889
Oregon's #1 Hyundai Dealer since 2006!
Employees worked with
JA
JOHN ARMSTRONG
MH
gravatar
Mark H.
Bay City, OR
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customer Verified Customer
Category: Sales
Great car buying experience
Our salesperson John, was very courteous and professional throughout the experience of purchasing one car and leasing another. He even delivered the lease vehicle to our home on the coast and then came in on his day off to go over the features of our new Palisade. We felt we paid a fair price for the new car and was given a fair value for our trade-in.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/08/2021
Category: Sales
Great sales experience, poor vehicle prep for delivery.
Sales person and sales manager were great to work with but vehicle was delivered to us and still had protective tape and assembly stickers on car.
Recommended
MLADEN Z., General Sales Manager from Beaverton Hyundai responded on 03/16/2021 01:04 PM

Good afternoon Mark, 

First off, thank you for taking the time this morning to chat with me about your experience.  As stated when we discussed it, by no means do I ever want a disconnect from start to finish in regards to our sales process.  

Please let me know what it takes to have the chance of earning a re-score and providing you with the 5/5 service that you originally deserved.  This survey, while providing important information to me on the process, also truly impacts John as it is his personal report card.  

I'm happy to assist in anyway that I can to help not only us as a dealership improve and grow, but also make sure that John has a chance for a perfect survey as well. 

Thanks Mark and I look forward to hearing from you.  PS - I have to send you this email twice due to the 2 surveys, so apologies for that! 



Mladen Zoranovic
General Sales Manager
Beaverton Hyundai
503-641-2889
Oregon's #1 Hyundai Dealer since 2006!
Employees worked with
JA
JOHN ARMSTRONG
PR
gravatar
Pat R.
Portland, OR
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
verified customer Verified Customer
Category: Sales
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/18/2020
Category: Sales
They Lived Up to The Hyundai Name/Quality!
All's well that ends well!! Initial problem with the new car I purchased (no one's fault---just one of those crazy "flukes") resolved to my satisfaction. When I picked up the car the people couldn't have been nicer. So happy to have my car! Even compensated for my frustration, which is very much appreciated!!!
Recommended
MLADEN Z., General Sales Manager from Beaverton Hyundai responded on 09/22/2020 05:23 PM

Good evening Pat, 

Thank you for stopping by today and I'm happy that we had a chance to speak.  I'm twice as happy that you have your vehicle back and are happy.  If there is anything else that comes up, please let me know!  I hope the mats work out well for you and I will let John know you stopped by and picked up your vehicle.  


Mladen Zoranovic
General Sales Manager
Beaverton Hyundai
503-641-2889
Oregon's #1 Hyundai Dealer since 2006!
Employees worked with
JA
JOHN ARMSTRONG
Displaying all 4 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.